Regional Vice President, Operations

Soleo Health•Dublin, OH

17h•Onsite

About The Position

The Regional Vice President of Operations is a senior executive responsible for operational performance across multiple markets. The role provides strategic direction and oversight to deliver cost-effective, high-quality patient services while driving growth, profitability, and long-term sustainability. The position partners with executive leadership, clinical teams, and commercial functions to align operations with business development goals, patient access initiatives, and corporate strategy. The leader fosters collaboration, accountability, and excellence across clinical and administrative operations, positioning the company as a partner of choice in specialty pharmacy and infusion services. The role oversees regional and branch leadership and pharmacy and nursing operations; develops operational strategy, budgets, performance metrics, and process-improvement initiatives; and supports market expansion, strategic partnerships, service innovation, sales, and customer retention. It is also responsible for quality assurance, regulatory and accreditation readiness, policies and procedures, talent development, and representing the company in community and professional organizations. The position is based in Dublin, Ohio and is scheduled in person Monday through Friday, with participation in an on-call schedule as needed.

Requirements

Bachelor’s degree in nursing, Pharmacy (PharmD), Business Administration, or a related field.
At least 15 years of healthcare experience, including at least 7–10 years in senior operational leadership roles.
At least 2 years of home infusion therapy experience.
At least 1 year of supervisory or direct leadership experience.
Extensive experience in specialty pharmacy, infusion therapy, or healthcare services with responsibility for multi-market operations.
Demonstrated success in strategic planning, financial management, and operational execution in a high-growth healthcare environment.
Ability to collaborate effectively with executive leadership, sales, and clinical teams.
Strong knowledge of regulatory standards, accreditation requirements, and quality assurance practices.

Nice To Haves

Advanced degree preferred.

Responsibilities

Develop and execute operational strategy supporting the company’s long-term vision and growth goals.
Oversee regional and branch leadership to ensure consistent execution of operational objectives across markets.
Align operations with sales, business development, and patient access initiatives in collaboration with operational teams, corporate support services, and business development and sales leaders.
Partner with senior leadership to evaluate market expansion opportunities, strategic partnerships, and service innovations.
Ensure high-quality, cost-effective care across pharmacy and nursing operations.
Establish, monitor, and improve operational metrics and performance indicators to drive efficiency and service quality.
Implement best practices across markets to reduce variability, improve productivity, and optimize patient outcomes.
Lead large-scale process-improvement initiatives to enhance profitability and scalability.
Oversee development of budgets and financial objectives for responsible regions and branches; monitor results and take corrective action as needed.
Maintain oversight of direct processing costs and profitability for pharmacy and nursing divisions.
Ensure pricing models and margins support quality service delivery and organizational sustainability.
Foster a one-team culture among operations, sales, clinical liaisons, and managed care teams.
Support client-facing activities, including sales presentations, RFP responses, and partnership discussions.
Promote collaboration between branch operations and field sales teams to support market growth and customer retention.
Oversee quality assurance, performance improvement, and customer satisfaction programs across markets.
Ensure compliance with USP 797, Board of Pharmacy clean room standards, accreditation requirements, and state and federal regulations.
Lead ongoing development and implementation of departmental policies and procedures.
Serve as executive sponsor for regulatory and accreditation audits and ensure readiness and adherence to industry standards.
Recruit, hire, onboard, develop, and retain talent while building a strong succession pipeline within the region.
Promote professional growth, accountability, and innovation throughout the organization.
Champion diversity, equity, and inclusion within the operational workforce.
Participate in and maintain an on-call schedule, providing coverage as needed.
Represent the company in community and professional organizations to strengthen its visibility and reputation.
Advocate for patient access, clinical excellence, and operational innovation in the marketplace.