Regional Training Manager-Operations

OnTrac • Philadelphia, PA

4d • $84,000 - $126,000 • Onsite

About The Position

OnTrac is hiring a Regional Training Manager-Operations! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

Requirements

• Bachelor’s degree or equivalent experience
• 5+ years of relevant experience in learning and development, training, instructional design, or a related field
• Experience administering or working within a Learning Management System (LMS)
• Experience developing training programs, workshops, and learning content
• Strong understanding of learning and development principles, adult learning, and instructional design practices

Nice To Haves

• You communicate clearly and professionally, creating learning experiences and materials that are easy to understand and apply.
• You collaborate effectively with HR, business leaders, subject matter experts, and employees to identify needs and build practical solutions.
• You work well in a fast-paced environment, prioritizing tasks while maintaining accuracy and attention to detail.
• You apply sound judgment and interpretation, developing solutions with limited information and adapting existing methods when needed.
• You bring curiosity and continuous improvement to your work, using feedback, data, and best practices to strengthen learning outcomes.

Responsibilities

• Assess learning needs: Use surveys, interviews, performance data, and stakeholder input to identify organizational learning needs and development opportunities.
• Design and develop learning content: Create engaging training programs, workshops, videos, SOP’s, e-learning content, and role-specific materials in partnership with subject matter experts.
• Facilitate training and support development initiatives: Deliver in-person and virtual training sessions for employees and leaders, while contributing to leadership development, onboarding, career development, and other employee growth initiatives.
• Administer LMS activities: Maintain accurate course content, reporting, and learning records within the Learning Management System.
• Evaluate and improve training effectiveness: Use metrics, feedback, and learning outcomes to assess program impact, recommend improvements, and strengthen learning solutions over time.
• Apply learning best practices: Stay current on industry trends, adult learning principles, and instructional design practices to continuously improve learning programs.

Benefits

• Medical, dental, and vision insurance
• Life and short- and long-term disability coverage
• 401(k) retirement savings plan with company match
• Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours
• Two (2) floating holidays per year
• Paid sick leave
• Six (6) paid company holidays
• Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
• Additional wellness and employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree