Regional TnM Coordinator

TATA nexarc

10h

About The Position

The Tata Group is establishing a cutting-edge technology organization to develop a digital B2B platform, nexarc, aimed at serving the needs of India's MSME segment and connecting them with larger companies. This platform seeks to create new products and services for millions of small and medium businesses in India. We are seeking a customer-focused, analytical, strategic, and execution-oriented individual with leadership traits and a strong work ethic, passionate about leveraging technology for customer business transformation. The ideal candidate will have an SMB/MSME background and experience managing outsourced field sales operations. This role involves owning and monitoring sales metrics and managing the entire Acquisition field sales administration process (Tata nexarc Mitr or TnM program) for a region through partner agencies. The candidate must be a self-starter comfortable with executing in a fast-paced and ever-changing environment.

Requirements

• Proven work experience in handling Field Sales force of 100+ associates.
• Experience of working with sales man-power outsourcing agencies.
• In-depth understanding of the sales administration process.
• Strong interpersonal skills, teamwork and stakeholder management.
• Strong analytical and organizational skills.
• Ability to work in a fast-paced and ambiguous setup.

Nice To Haves

• Prior experience in SaaS Sales a plus.

Responsibilities

• Set-up, manage and grow field acquisition team through third-party service provider/Sales man-power agencies by ensuring hiring & on-boarding of right talent in the region.
• Work closely with Regional Sales Managers & City Sales Managers to drive Acquisition KPIs on field through field executives via 1:1 meeting with SMB owners as well as active participation in events & exhibitions.
• Co-ordinate with internal stakeholders like Finance, IT & HR for smooth life-cycle management of Field Associates (Hiring, Onboarding, Salary Processing, Attrition Management).
• Work with Marketing to ideate, procure and distribute region-specific promotional materials (WhatsApp EDMs, Short Videos, Emailers, Hand-outs, etc.) to drive desirable product mix.
• Track & achieve Acquistion team’s KPIs towards customer on-boarding & Monetization. Devise & run sales campaigns to drive performance & KPI achievement.
• Liase with enablement functions (Marketing, Training & Sales Operations) to ensure executives are equipped with the desired tools & collaterals.
• Drive Weekly/Monthly reviews with Agency Leadership to take stock of program health and drive Bottom Quartile Management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed