Telcom Manager
About The Position
The Regional Technology Operations Manager leads the day-to-day operation and growth of a local technology office. This hands-on leadership role covers both business and operational responsibilities, including customer development, estimating, project delivery, financial performance, and team leadership. The manager is expected to understand low-voltage work well enough to assess customer sites, determine project requirements, develop pricing, help secure business, and oversee successful installation. Preferred areas of experience include structured cabling, copper and fiber, access control, CCTV/video surveillance, and other low-voltage systems. Estimating resources are available, but the manager should be comfortable independently preparing estimates and proposals. This is a contract-to-hire position based fully onsite in Mount Laurel, New Jersey. The stated pay range is $45.00–$55.00 per hour. Eligible benefits for the temporary role may include medical, dental and vision coverage; critical illness, accident and hospital coverage; a 401(k) retirement plan with pre-tax and Roth contributions; life insurance; short- and long-term disability; a Health Spending Account (HSA); transportation benefits; an Employee Assistance Program; and time off or leave, including PTO, vacation or sick leave. Eligibility and benefits may depend on job classification, length of employment, elections, and plan or program terms.
Requirements
- Experience with several relevant areas, including structured cabling; copper and fiber infrastructure; low-voltage installation; fiber optics; access control systems; CCTV and video surveillance; project management; estimating and budgeting; customer/account management; construction drawings and specifications; RFQs and proposal development; or field operations and technician leadership.
- Ability to interpret construction plans, drawings, specifications, and bid documents.
- Experience developing accurate project estimates for labor, materials, and equipment.
- Strong customer-facing communication and presentation skills.
- Comfort preparing written proposals and discussing project scope and pricing with customers.
- Experience using CRM, estimating, project management, and Microsoft Office applications.
- Proven ability to manage multiple priorities across sales, operations, estimating, and project execution.
- Ability to obtain required licensing if applicable state low-voltage, alarm, or electrical contractor licensing is needed.
Nice To Haves
- Experience supporting larger commercial or enterprise customers, particularly in logistics, industrial, healthcare, government, or multi-location environments.
- Existing relationships with regional contractors, end users, or facility management contacts.
- BICSI RCDD or BICSI Technician certification.
- FOA CFOT or similar fiber certification.
- Access control or video manufacturer certifications.
- Experience with platforms such as Avigilon, Genetec, Lenel, Software House, or Axis.
- Applicable state low-voltage, alarm, or electrical contractor licensing.
Responsibilities
- Develop business in the region through networking, referrals, direct outreach, industry relationships, and existing customer connections.
- Build relationships with general contractors, facility teams, end users, and other decision-makers.
- Identify opportunities to expand existing accounts through additional projects, service work, and ongoing customer needs.
- Manage customer opportunities and maintain an active sales pipeline.
- Conduct jobsite walks to understand project requirements and develop appropriate scopes of work.
- Prepare estimates covering labor, materials, equipment, and other project requirements.
- Participate in customer presentations, pricing discussions, bid reviews, and contract negotiations.
- Lead low-voltage projects from the initial opportunity through installation and completion.
- Oversee project managers and field technicians while maintaining quality and customer expectations.
- Monitor office revenue, project profitability, budgets, and overall operational performance.
- Work with customers on pricing, project changes, and change orders.
- Balance sales activity, estimating, customer management, and active project delivery.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Critical illness coverage
- Accident coverage
- Hospital coverage
- 401(k) retirement plan with pre-tax and Roth post-tax contribution options
- Life insurance, including voluntary Life and AD&D coverage for the employee and dependents
- Short- and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time off or leave, including PTO, vacation, or sick leave
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What This Job Offers
Career Level
Manager
Education Level
No Education Listed
