Regional Support Manager

JFE Franchising Inc•Scottsdale, AZ

10h

About The Position

The Regional Support Manager is responsible for overseeing the operations of our franchised locations in their assigned region and ensuring regulatory compliance. You will be responsible for managing daily operations to achieve business goals and maximize profitability. You will also be responsible for setting performance objectives, evaluating and optimizing operational performance, ensuring regulatory and company standards are upheld, and preparing operations and financial reports. A high performing Regional Support Manager should be able to perform efficiently in a high-pressure environment and demonstrate excellent problem-solving and decision-making skills.

Requirements

Previous leadership experience is preferred, but other areas of experience will be considered.
Understanding of store operations.
Planning, evaluating, and optimizing operations to be efficient and cost-effective.
Ensuring products and services comply with regulatory and quality standards.
Ensuring company standards and procedures are followed.
Strong organizational skills with a problem-solving attitude.
Outstanding communication and people skills.
Excellent written and verbal communication skills.
Ability to multitask and work efficiently under pressure.
Strong ethical leadership abilities.
Able to bring an element of excitement to the role and pass this on to the teams managed.

Responsibilities

Overseeing daily operations and setting performance objectives.
Lead menu/recipe development and product improvement designed to positively impact the overall guest satisfaction.
Ensure Health and safety procedures are followed to both brand and retailer standard throughout the partnership.
Planning, evaluating, and optimizing operations to be efficient and cost-effective.
Ensuring company standards and procedures are followed.
Must adhere to the planogram and are giving great customer service when necessary.
Supporting store franchisees and acting as a primary resource.
Address potential and current problems and suggest prompt solutions.
Effectively manage the costs within your region, to ensure budgets are achieved.
Maintain a positive, professional, and motivating work environment.
Ensure 100% completion on Safety Culture Logs.
Travel and support other regions when needed, such as for new store openings.
Provide a weekly summary of your division, celebrate wins and look for ways to improve.