Regional Support Engineer
About The Position
As a Regional Support Engineer, you will work closely with DEWALT Field Engineers and the Anchors & Fasteners specialty team to provide operational support. This will include using technical data, proprietary design software and market databases to provide answers to product questions and providing project specification leads to generate sales leads. Provide support and collaborate with internal teams; sales teams, the Field Engineering Team and ANF Specialists to drive growth. Develop a strong understanding of specified fastening products (under the DEWALT and Elco brands), how they are used in construction and how they are designed in accordance with current building codes. Create engineering product submitts for field personnel to facilitate the sale of DEWALT Specified products. Regularly analyze jobsite data and upcoming construction projects to provide leads to local sales teams, Field Engineering team and ANF Specialists using Dodge Pipeline and Salesforce. Maintain & analyze client records in CRM (customer relationship management) to support the ANF team in opportunity pipeline development. Provide support for ANF leadership team as required.
Requirements
- Associate’s degree or equivalent with technical component required
- Minimum 2 years’ experience in construction industry, sales experience is a plus
- Construction Jobsite experience required
- Ability to read and understand blueprints, construction specifications, and documents
- Ability to identify, analyze, and solve technical problems a plus
- A desire to develop strong communication skills – both spoken and written – mandatory
- Able to handle multiple priorities, organize, plan, and meet deadlines, and multi-task in a fast-paced environment
- Strong Interpersonal, follow-up, and documentation skills
- Self-starter with ability to manage own schedule and work as “home-based”
- A valid driver’s license
- Working knowledge of computer applications including Salesforce, Bluebeam, MS Office suite products (Word, Excel, PowerPoint, Outlook)
Nice To Haves
- sales experience is a plus
- Ability to identify, analyze, and solve technical problems a plus
Responsibilities
- Provide support and collaborate with internal teams; sales teams, the Field Engineering Team and ANF Specialists to drive growth
- Develop a strong understanding of specified fastening products (under the DEWALT and Elco brands), how they are used in construction and how they are designed in accordance with current building codes
- Create engineering product submitts for field personnel to facilitate the sale of DEWALT Specified products
- Regularly analyze jobsite data and upcoming construction projects to provide leads to local sales teams, Field Engineering team and ANF Specialists using Dodge Pipeline and Salesforce
- Maintain & analyze client records in CRM (customer relationship management) to support the ANF team in opportunity pipeline development
- Provide support for ANF leadership team as required
Benefits
- Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
- Discounts on Stanley Black & Decker tools and other partner programs.
- Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
- lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
- Diverse & Inclusive Culture: We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.
- Purpose-Driven Company: You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
