About The Position

The Shipping Coordinator coordinates domestic and international shipping operations within the Distribution and Import Center. The role ensures products are processed, documented, and delivered accurately, efficiently, and on schedule. It supports transportation planning, carrier management, import activities, customs compliance, tariff analysis, and freight cost optimization while working with warehouse, distribution, logistics, suppliers, and external service providers to support operational and financial objectives. The position may be based at a large US Distribution Center in Chicago (ORD), New York (JFK), Houston (HOU), or Los Angeles (LAX), and may require up to 10% travel. The Shipping Coordinator reports to the Distribution Center Director or a designated Distribution Operations leader. Advertised compensation is $61,300 to $72,100.

Requirements

  • At least 5 years of shipping, logistics, transportation, import/export, supply chain, or distribution experience coordinating domestic and international shipments, managing carrier relationships, supporting customs compliance, analyzing freight costs, and optimizing transportation operations; the combination of education and professional experience must exceed 5 years.
  • A bachelor's degree in Supply Chain Management, Logistics, International Business, Business Administration, or a related field may count for 3 years of the 5-year technical experience requirement.
  • Working knowledge of shipping, distribution, inventory management, and transportation operations.
  • Strong attention to detail and sound judgment in identifying and escalating shipment discrepancies, delivery exceptions, and documentation issues.
  • Ability to maintain transparency and consistent communication.
  • Strong organizational skills and ability to coordinate multiple priorities and support timely shipment execution in a fast-paced distribution environment.
  • Demonstrated ability to maintain positive work environments and collaborative relationships with internal and external business partners.
  • Ability to learn and adopt new systems and technology through training.

Nice To Haves

  • Three to five years of experience in Hospitality, Food & Beverage, Retail, Supply Chain, Logistics, Distribution, or Import/Export.
  • Familiarity with Transportation Management Systems (TMS), Warehouse Management Systems (WMS), and shipment tracking software.

Responsibilities

  • Coordinate daily inbound and outbound domestic and international shipments to support distribution center operations and customer delivery requirements.
  • Schedule carrier pickups, deliveries, and shipment bookings using Transportation Management Systems (TMS) and other operational systems.
  • Review and verify bills of lading, commercial invoices, customs documentation, import records, and carrier records for accuracy and compliance.
  • Coordinate with warehouse, distribution, and vendor teams to ensure products are prepared, loaded, and shipped according to schedules and customer requirements.
  • Maintain accurate shipment records, transportation data, and tracking information in transportation and warehouse management systems.
  • Support international import activities, customs clearance, tariff reviews, and transportation compliance in partnership with freight forwarders, customs brokers, and logistics providers.
  • Evaluate freight expenses, transportation costs, and carrier performance; support carrier negotiations and identify opportunities to improve service, efficiency, and costs.
  • Coordinate with carriers, freight forwarders, customs brokers, suppliers, and logistics providers to resolve shipment issues, mitigate transportation risks, and support timely delivery.
  • Monitor shipment activity, delivery performance, tariffs, and transportation trends; prepare reports and recommendations for operational and financial decisions.
  • Provide operational and analytical support to Distribution and Logistics leadership, including transportation planning, process improvements, inventory reconciliation, shipment audits, and supply chain optimization initiatives.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Generous paid time off, including vacation, flex, or sick time
  • 401(k) retirement plan
  • Company-paid life insurance
  • Tuition reimbursement
  • Employee discounts across company brands
  • Employee assistance program
  • Training and career growth opportunities
  • Referral program with a bonus
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