Regional Supervisor

Summit Spine•Augusta, GA

22h•Hybrid

About The Position

Summit Spine and Joint Centers (SSJC) is a rapidly growing, multi-state Interventional Pain Management group practice providing integrated clinical, surgical, and imaging services. With clinic locations across Georgia, North Carolina, South Carolina, and Tennessee, our care teams include Integrated Pain Solutions in North Carolina and Savannah Pain Management in Georgia, all operating as part of the SSJC organization. As one of the largest single-specialty practices in the nation, we are committed to collaboration, high-quality patient-centered care, and supporting our teams as we continue to expand. We are seeking motivated, qualified professionals to join us in delivering exceptional care across our growing network. To be successful in this role one must be able to oversee general clinic and ASC operations, establish and implement goals, objectives, policies, procedures, and systems for the department. This is a full-time, benefited position with Summit Spine & Joint Centers, reporting to the Director of Clinical Operations. The assigned locations include Augusta and Evans, Georgia. Training will be conducted in Lawrenceville, GA.

Requirements

Minimum 1 year clinical experience required
Must be willing to travel to all assigned locations

Nice To Haves

Experience using eClinicalWorks preferred
Bachelor's Degree preferred, or equivalent combination of education, training and experience

Responsibilities

Oversee the day-to-day operations and training of all clinical and ASC staff at assigned locations.
Monitor workload of Receptionists, Medical Assistants, and Fluoro Techs scheduled in your location, manage shift breaks, and ensure all daily tasks are completed.
Communicate with the Providers, Lead Receptionist, Lab Collectors and Lead Medical Assistants for efficiency and flow of the office.
Monitor staff customer service
Handle patient complaints
Input missing injection/referral orders
Update incomplete HPI
Audit charts for MIPS/vitals
Audit charts for scanned documents (ORT, WC Meds, Bracing, ASC Checkout, etc)
Correct any prescription errors
Create Patient Payment Logs
Ensure Patient Payment Logs are correct
Deposit patient payments at bank
Ensure appropriately staffed for the day
Correct staff call outs
Monitor staff attendance and performance
Take patient notes and pamphlets to referring providers
Send liens to the PI team
Collect DME inventory
Check offices for organization/cleanliness
Verify patient benefits if insurance coverage has changed
Assist Receptionists and Medical Assistants complete daily tasks when short staffed