Regional Sports Director

YMCA Central Maryland•Towson, MD

1d•Hybrid

About The Position

Responsible for the operation and supervision of regional sports services across multiple centers. Will provide direct leadership to promote and deliver sports programs, including preschool, school-aged, parent/child, and leagues. Must have strong organizational and interpersonal skills with the ability to lead a team that is focused on providing a superior member experience at all times. Will be accountable for member engagement and retention initiatives relative to sports and related programming.

Requirements

Bachelor's degree or equivalent experience in the sports management field.
Five or more years of sports instructional experience.
Two or more years of supervisory, program development, and/or leadership experience in an applicable field.
Experience in member service & engagement and quality management.
Extensive knowledge of youth sports and the youth sports industry.
Possess sufficient strength, agility, and mobility to perform essential functions of the position and to supervise program activities.
Physically able to successfully complete required certifications.
Must be able to perform the duties of those he/she supervises.
Background check, driver's license record, CPS and/or criminal background check.
Additional driver’s license check, CPS, criminal background check, alcohol/drug testing may be required to be processed in the future in order to meet and/or maintain the requirements of this position.

Responsibilities

Communication and Supervision of instructors
Direct supervision of sports instructors within the assigned region
Administration and management of class enrollment numbers and DayForce (payroll); maintenance of regional schedules
Managing and facilitating sub procedures
Updating schedules in software platforms including Daxko, GroupEx Pro & Excel.
Ensuring accuracy of class attendance and metrics
Sports % utilization/enrollment by center month-over-month
Utilization of attendance data to analyze trends and gaps for general and seasonal schedule revisions
Expansion of regional sports offerings
Compliance with certifications, CPR/1st Aid requirements, and standards of delivery; timesheet management
Hiring process, interviews, and consistent onboarding protocols
Monthly evaluations, instructor feedback/coaching
Performance management/reviews
Monthly/bi-monthly feedback loop with Program Director and Executive Director for space utilization and member feedback; regional/group, individual as needed
Facilitate cross-department education -membership/fitness/program as needed
Providing marketing materials to center leadership for sports promotion.