Regional Service Sales Manager – Data Centers

HitachiRaleigh, NC
Remote

About The Position

This is a leadership role in the Service BU Sales organization, requiring strong strategic, tactical sales and operational skills, to drive aggressive growth in Data Center Service Segment across North America. The candidate will work cross functionally to drive and execute GTM strategies, through effective collaboration with the larger FES team, TR/HV/GI/GA businesses, Operations and PMO teams. Additionally, the candidate will develop high-performing, collaborative sales synergies across the North American Hub to ensure strategic alignment, best practice sharing, and consistent execution. The candidate will leverage his/her Sales leadership and experience, to maximize “service value to customer” through HMAX Energy based digital lifecycle services and programs, managing multi-country accounts as unified entities, and ensure pipeline development, leading early customer engagement, budget achievement. Work closely with global accounts mgmt. to represent North America datacenter sales and growth initiatives in global segment coordination settings, ensuring seamless integration with global account strategies and cross-regional collaboration. In this role, you will translate global data center service direction into actionable regional and country-level plans and support consistent execution across North America. You will work within a matrixed service and sales environment, coordinating closely with operations and project management teams to align priorities, promote shared practices, and maintain execution consistency. The role involves managing multi-country accounts as unified portfolios, supporting early customer engagement, and promoting digital lifecycle service models that help customers improve reliability and long-term performance of critical power infrastructure supporting data center operations.

Requirements

  • Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
  • 10+ years of experience in sales, account management, or service leadership within the energy or data center infrastructure sector.
  • Experience negotiating complex service contracts and supporting strategic customer engagements.
  • Understanding of electricity infrastructure, digital lifecycle services, and data center operations.
  • Experience working across cross-functional and cross-country teams in a matrixed organization.
  • Clear communication skills with sound project management and organizational capabilities.
  • Fluent in English; additional North American languages are a plus.
  • Willingness to travel across North America for customer and internal engagement.

Responsibilities

  • Translate global Data Center service strategies into regional and country-level execution plans across North America.
  • Negotiate and complete major service frame agreements with key data center customers.
  • Build and manage a collaborative regional sales network that supports cross-country coordination and knowledge sharing.
  • Coach and mentor regional teams to support capability growth in service selling and strategic account management.
  • Represent North America in global segment forums to align regional priorities with global account strategies.
  • Manage multi-country accounts as unified entities while supporting localized execution.
  • Drive customer engagement plans and participate in long-term relationship development with hyperscale and enterprise customers.
  • Oversee pipeline development, forecast accuracy, and budget adherence across the data center service segment.
  • Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Benefits

  • Access to learning platforms and career development programs
  • Competitive health and retirement benefits
  • Paid leave and flexible work arrangements
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