INTERNAL ONLY Regional Scheduler

Action Behavior Centers

2d • $19 - $22 • Remote

About The Position

The Regional Scheduler is a fully remote role responsible for coordinating teammate schedules across multiple locations in a designated region. The position requires strong organization, time management, communication, and problem-solving skills to manage last-minute changes, resolve scheduling conflicts, and collaborate with regional leaders and center leadership, including OMs, CAAs, and BCBAs.

The scheduler works with center managers and teammates to support timely access to care for patients and families while balancing patient and teammate needs. The role oversees daily callouts and cross-center coverage across 15 or more locations, maintains schedules and staffing trackers, trains leaders on regional scheduling processes, audits schedules, and promotes scheduling best practices. The scheduler also communicates critical regional staffing and collaboration needs to regional leadership and helps develop improved tools, processes, and training materials.

Requirements

• At least 1 year of administrative or operational experience.
• Strong organization, time-management, and communication skills.
• Availability Monday through Friday, 5:00 a.m. to 2:00 p.m. in the ABC Market Time Zone; schedule may change based on demand and business need.

Responsibilities

• Manage daily teammate callouts across 15 or more locations.
• Manage the cross-center coverage process across 15 or more locations.
• Maintain and update center schedules and the daily staffing tracker based on callouts and cross-center coverage.
• Train and onboard new leaders, including CDs, BCBAs, OMs, and CAAs, in the regional scheduling process.
• Serve as a subject matter expert on scheduling tools and processes, including ABA Schedules and the Daily Staffing Tracker.
• Audit schedules, retrain leadership, and drive implementation of scheduling best practices across 15 or more locations to meet specified KPIs.
• Keep regional leadership informed about critical staffing needs, support plans, centers needing help with scheduling best practices, and collaboration needs between schedulers and center teams.
• Develop additional tools and training materials to improve the scheduling process.
• Identify opportunities to improve regional scheduling tools and processes and participate in creating solutions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed