Regional Sales Manager

Converge Medical Technology•Chicago, IL

20d•$110,000 - $165,000•Remote

About The Position

Converge Medical Technology is seeking an experienced Regional Sales Manager to lead sales execution, account development, and team performance across an assigned region. This is a hands-on field leadership position. The Regional Sales Manager is expected to spend significant time in the field coaching sales professionals, developing customer relationships, evaluating market opportunities, and ensuring disciplined execution of Converge's sales strategy. The RSM will lead and develop Sales Representatives, Market Managers, Team Leads, and Sales Associates while working closely with Channel Managers and cross-functional leadership. Success in this role requires someone who can develop people, hold a team accountable, use data to make decisions, build strong healthcare relationships, and consistently execute in the field.

Requirements

Five or more years of relevant sales experience.
At least two years of demonstrated experience leading, supervising, coaching, or developing sales professionals.
Demonstrated history of achieving measurable sales or business-development objectives.
Strong leadership, coaching, communication, and interpersonal skills.
Ability to analyze sales performance, identify performance gaps, and develop actionable plans.
Strong organizational, planning, and problem-solving skills.
Experience using a CRM platform such as Salesforce.
Ability and willingness to travel approximately 75%, including regular automobile travel and occasional overnight travel, based on business needs.
Ability to perform the essential functions of the position, with or without reasonable accommodation.

Nice To Haves

Bachelor's degree or equivalent combination of education and relevant professional experience.
Healthcare, medical device, DME, rehabilitation, workers' compensation, VA, or related healthcare sales experience.
Experience managing geographically dispersed sales teams.
Experience working within a matrix management structure.
Salesforce experience.
Experience launching new healthcare products, programs, or markets.

Responsibilities

Lead, coach, mentor, and develop Sales Representatives, Market Managers, Team Leads, and Sales Associates within the assigned region.
Establish clear performance expectations and measurable goals aligned with company and regional objectives.
Conduct regular field coaching, performance discussions, and development activities.
Identify performance gaps and develop appropriate coaching and improvement plans.
Recognize and develop high-potential employees for future leadership opportunities.
Reinforce a culture of accountability, continuous improvement, teamwork, ethical conduct, and professional development.
Lead and participate in sales training and development programs.
Spend approximately four days per week in the field, based on business needs, working alongside the sales team and engaging directly with customers and referral sources.
Conduct joint sales calls, field coaching, account reviews, and customer meetings.
Coach and manage the team toward company activity and performance expectations.
Oversee execution of the Company's provider education and account-development strategy, including an expectation that Sales Representatives and Market Managers conduct approximately 12 qualified in-services and/or provider meetings per month, subject to territory and business conditions.
Ensure required sales and customer activities are accurately documented in Salesforce.
Develop and maintain relationships with key accounts, healthcare providers, referral sources, and strategic partners.
Develop and execute regional and territory plans designed to achieve revenue, profitability, and market-development objectives.
Identify new accounts and market opportunities within the region.
Support new product and program launches.
Monitor competitive activity, market conditions, and customer needs and recommend appropriate changes to regional strategy.
Monitor regional revenue, pipeline, activity, account development, and other established KPIs.
Use Salesforce and other company systems to evaluate performance and identify opportunities for coaching and improvement.
Maintain accurate and timely sales forecasts.
Review territory-level performance and develop corrective action plans when results fall below expectations.
Provide regular field and business updates regarding wins, challenges, market developments, competitive activity, and recommended actions.
Manage regional expenses responsibly and in accordance with company policies and budget expectations.
Partner with Operations to support appropriate inventory utilization and operational efficiency.
Partner with Channel Managers to execute product and channel strategies throughout the region.
Coordinate with Sales Strategy and Sales Operations to maintain alignment between growth initiatives and operational execution.
Work closely with Clinical, Intake, Operations, Marketing, Finance, Compliance, and other departments to support customers and patients.
Share successful practices and market intelligence across regions.
Help identify and resolve operational barriers affecting sales execution or customer service.
Conduct business in accordance with applicable healthcare laws, regulations, company policies, and ethical standards.
Protect confidential patient and business information and comply with applicable HIPAA and privacy requirements.
Follow company requirements regarding pricing, contracting, expenses, customer interactions, and documentation.
Maintain accurate and timely records in Salesforce and other required company systems.
Complete required compliance and company training.
Promote ethical, compliant, and professional sales practices throughout the region.