About The Position

As Regional Sales Manager, you will be an individual contributor responsible for driving sales growth and customer adoption of high-speed Ethernet networking solutions, with a focus on 100GE+, and next-generation Ethernet technologies across assigned markets and strategic accounts. You will be working closely with Sales team members supporting our DC infrastructure builders, Cloud Service Providers and Enterprise clients.

Requirements

  • Extremely customer-oriented
  • Curious with outstanding technical skills
  • High Speed Ethernet testing and/or solutions background
  • Entrepreneurial, motivated, self-starter
  • Action- and results-driven
  • Autonomous with good judgment
  • Highly responsible and courteous
  • Excellent communication, presentation, and interpersonal skills
  • Able to travel at least 75%
  • Degree holder/HND or equivalent in Engineering, Technology, Telecommunications or Optics.
  • Minimum of 5 years' experience in a similar or related position.
  • English written and spoken.

Responsibilities

  • Drive sales growth by promoting High Speed Ethernet testing equipment into the USA DC market.
  • Initiate field demonstrations to ensure customer acceptance and adoption of EXFO High Speed Ethernet solutions.
  • Manage technical aspects of lab evaluations in coordination with Account Managers and Technical & Product specialists.
  • Develop and manage pipeline of opportunities from current and prospective customers.
  • Cultivate strategic customer relationships by demonstrating the business and technical value of high-speed transmission test solutions across Data Center, Hyperscale, AI infrastructure, and Enterprise networking environments.
  • Engage prospective customers through strategic prospecting, referrals, networking, industry events, digital engagement, and other sales initiatives to generate qualified opportunities and expand market share.
  • Manage a robust sales pipeline by accurately qualifying opportunities, maintaining CRM data, prioritizing high-value prospects, developing account strategies, and advancing opportunities through the sales cycle to achieve revenue objectives and forecast accuracy.
  • Maintain accurate and timely sales documentation, CRM records, pipeline forecasts, proposals, contracts, and required business reports to support effective sales operations, cross-functional collaboration, and high-quality customer experience.
  • Develop and maintain in-depth knowledge of the Company's products, technology solutions, and industry trends to effectively assess customer needs, position value-based solutions, and independently manage complex sales opportunities.
  • Continuously expand technical expertise and remain current on emerging technologies, competitive offerings, and evolving market requirements.
  • Provide solution proposals and justification to suit customer needs.
  • Maintain close supportive relationships with key accounts to ensure smooth acceptance of products.
  • Provide customer training, test plans and job aids when appropriate to ensure smooth acceptance of products.
  • Assists customers with development of Ethernet test methodologies and troubleshooting techniques.
  • Prepare and present technology seminars to educate customers and potential customers on EXFOs Ethernet testing solutions.
  • Provide technical interface between Product Management Team and customers by developing and maintaining key technical relationships and key accounts.
  • Advise Product Management Team on product feature/road map to coordinate with upcoming customer requirements.
  • Provide competitive intelligence – feature set, road map, pricing.
  • Perform customer training when appropriate to ensure smooth acceptance of products.
  • Provide customized test plans and job aids to ensure smooth acceptance of products.
  • Explain and resolve technical issues related to Ethernet & networking principles.
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