Regional Sales Manager

AutoZone•Elk Grove, CA

17d•$68,400 - $119,700•Remote

About The Position

ALLDATA, an AutoZone company, is a leading provider of automotive repair information and solutions for the professional automotive service industry. Thousands of repair and collision shops rely on ALLDATA's software for service and repair information, shop management, and customer relations solutions. ALLDATA is seeking an energetic, driven, and motivated Regional Sales Manager (RSM) with a proven track record of success and a strong work ethic. The RSM will lead and manage an assigned ALLDATA sales region, with opportunities to earn a base salary and commission. Software sales experience or automotive experience is a plus, but not required. The RSM is responsible for planning, leading, designing, implementing, and executing all necessary activities for the successful leadership and management of the assigned ALLDATA Sales Region to meet or exceed sales target quotas. This includes leading, managing, and coaching each Business Solutions Manager (BSM) on the ALLDATA software solution sales process, and working with ALLDATA customers, multi-faceted software products and projects, ALLDATA business systems, cross-functional teams, and other disciplines. The RSM is responsible for providing leadership, oversight, coaching, and development for all Business Solutions Managers, including certification on new and current products, internal systems and tools, training, and tracking for regional and territory performance and quota attainment. The RSM creates, documents, and manages weekly and period sales route plans and sales forecasts for each BSM in the assigned Region, ensuring each BSM creates a territory sales pipeline that rolls up to an overall regional sales pipeline. The RSM also assists in the creation and implementation of policies, processes, and procedures required by ALLDATA and is responsible for completing assigned activities on schedule, on budget, with quality, and meeting approved requirements for each activity assigned within the regional sales team.

Requirements

Requires a BS degree and/or 6 years equivalent work in Sales/ Business Management.
Requires a minimum of 4 years of business management experience.
Experience in managing in a Fast Paced - Multi-Tasking Environment is required.
Must have the ability to execute and follow through, and be able to complete assigned duties on-time, within budget and in accordance with committed schedules and agreed upon requirements.
Must adhere to all ALLDATA Cultural Beliefs.
Ability to maintain a highly inspired, motivated, and focused sales team required to meet and exceed sales quotas.
Must possess the ability to work effectively with other internal teams.
Must exhibit process control discipline in all phases of daily work assignments.
Must display considerable independence, creativity, and originality of thought.
Must be capable of managing multiple complex issues, Territory Sales Managers, New Products, tools, and other assignments simultaneously.
Must possess a high degree of analytical and financial skills.
Must exhibit change management skills and continuous improvement behaviors.
Must be able to handle high to very high levels of stress.
The position requires approximately 75% travel, driven by meetings, ongoing team-coaching responsibilities, and organizational needs.

Nice To Haves

Software sales experience or automotive experience is a plus, but not required.

Responsibilities

Understand, document, and execute proven standards for the strategic and tactical leadership and management of the assigned ALLDATA Sales Region and Territories, including adherence to all proven/applicable processes, procedures, and standards, including Sales Forecasting, Pipeline Management, Route Planning, and Solution Sales methodologies utilizing AD6 skills required by ALLDATA.
Provide clear, direct contact communication interface protocol with all direct reports, as well as, executive management, all other sales teams, Customer Service, Software Development, Information Systems, Quality Systems, Legal, Order Processing, Product Management, Customers, and others as required.
Adhere to all ALLDATA Performance Management Cycles and Guidelines, including the entire process of coaching and counseling an employee, corrective actions, assisting in the creation and management of Sales Territory Plans, Sales Quotas, and managing sales performance and compliance, including utilization of all approved systems and tools, managing to published KPI metric reporting, tracking, and control.
Conduct two (2) All Hands Team Meeting Conference calls per month and Individual bi-weekly one-on-one planning and coaching sessions for each assigned Territory Sales Manager (BSM).
Assist in creating and reviewing Sales Route Plans, Sales Forecasts, and Pipelines.
Conduct ride-a-longs each period with Business Solutions Managers and help conduct on-site shop visits at least 75% of the time (Inside RSM to spend equal time on phone coaching) and ensure quality reviews/scopes are completed with each Business Solutions Manager on a period-by-period basis, based on ride-a-long findings.
Responsible for all TSM Microsoft Dynamics (MSD) activity requirements including IDP’s and KPI tracking, oversight, and the writing of specific policies and procedures.
Provide leadership, coaching, and ongoing development of all Territory Sales Managers with respect to product knowledge, solution selling/challenger selling, sales activity, forecasting, pipeline management, MSD workflow process reviews, activity requirements, and managing required work and exceptions to normal processes.
Ensure Business Solutions Manager Profile Plan is followed at all times, including activity objectives. Plan and manage the development and implementation of assigned Business Solutions Manager territory plans, time estimates, expenses, and cross-functional workforce load requirements. Attract and retain top talent and remove non-performers according to ALLDATA/AUTOZONE Policy.
Track the progress of all Business Solutions Managers reported issues, business-related, as well as product software and/or data errors.
Ensure ongoing implementation and coaching to the business requirements contained in the approved and documented ALLDATA (Business Solutions Manager Profile) and ensure best business practices and processes are followed to produce desired results, including 100% Activity-MSD implementation.
Staff Development: Ensure all TSMs are trained and certified on all aspects of the products they sell.
Ensure staff is kept abreast of all new communications regarding ALLDATA and its products and systems.
Maintain daily contact with all Business Solutions Managers and Cross-Functional Teams including applicable sales leaders and department managers, such as: Order Processing, Legal, Product Management, IS, Product Management, CSI, Customer Service, Product Development, and any other teams as necessary.
Maintain weekly contact with each Business Solutions Manager including planned one-on-one sessions, and any other “appropriate” personnel as required. Maintain regular contact with Technical Support as issues are being resolved and new projects are completed that require training and support.
Obtain information, ideas, and/or agreement on proposed strategies, programs, and/or policies through direct leadership, influence, persuasion, knowledge, and/or authority at all levels of contact.
Keep all contacts abreast of progress for all agreed-upon items. Clear and concise communication and status reporting is required in both written and oral form.
This role has direct reports.