Regional Sales Manager- East

MISTRAS Group•West Windsor, NJ
•Onsite

About The Position

The Regional Sales Manager is responsible for managing and growing key customer relationships within a defined geographic territory while actively developing new business opportunities. This role will focus on strategic hunting of high-value targets and account expansion with existing clients. The ideal candidate combines strong commercial acumen, technical service knowledge, and disciplined sales execution to drive sustainable revenue growth. This is a field-based role requiring close collaboration with operations and management.

Requirements

  • High school diploma, Undergraduate degree preferred
  • Industry specific and/or NDT experience a plus.
  • Experience in Sales and Marketing
  • Valid Driver’s License
  • Travel between 30% - 60% to customer sites/trade shows when the business need is required
  • Microsoft Office suite (Word, PowerPoint, Excel etc.)
  • CRM proficiency preferred
  • Able to work in a fast-paced, self-directed environment.

Nice To Haves

  • Hunter mentality – motivated by winning new business and building lasting customer relationships
  • Strategic thinker – able to align customer challenges with tailored service solutions
  • Customer-first mindset – passionate about delivering value and solving problems
  • Resilience and persistence – handle complex sales cycles and competitive pressure effectively
  • Strong communicator – clear, persuasive, and confident in customer-facing discussions
  • Data-driven – uses CRM, forecasting, and market intelligence to make informed decisions

Responsibilities

  • Develop and execute regional sales strategies aligned with Mistras’ OneSource solution portfolio, with a focus on NDT.
  • Identify and pursue new account opportunities through proactive prospecting, networking, and market engagement.
  • Maintain and expand relationships with assigned key accounts to ensure high retention, satisfaction, and growth through upsell and cross-sell.
  • Generate and manage customer quotes and proposals, ensuring pricing accuracy and solution alignment with operational capabilities.
  • Maintain an active pipeline of qualified leads and opportunities; track all progress in the company’s CRM system with precision.
  • Partner with operations to ensure successful project delivery and a high level of customer satisfaction.
  • Deliver accurate forecasts, sales reports, and pipeline visibility on a regular basis to management.
  • Act as a voice of the customer by sharing insights on market trends, customer challenges, and competitive activity.
  • Lead and support contract renewals, pricing discussions, and scope expansion efforts for strategic accounts.
  • Travel within the region to customer sites, events, and internal meetings as needed (estimated 30-50%).
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