Regional Sales Consultant - EST, CST

Amplity Health•Remote - US, SC
•Remote

About The Position

The Regional Sales Consultant (RSC) creates proximity in a remote environment by engaging healthcare professionals (HCPs) through telephone conversations and other digital interactions to promote assigned client products, maximize selling potential, and meet program and client objectives. The role develops and maintains HCP relationships and educates them about product features, benefits, safety profiles, and approved indications to support appropriate patient use. The RSC uses approved promotional tools and maintains knowledge of the product, program, and customer activity. The position covers all four U.S. time zones. It includes managing daily call responsibilities and performance metrics; conducting outbound calls and digital engagements; responding to inbound HCP inquiries when required; qualifying or disqualifying prospects; maintaining targeted HCP and key-account profiles; entering accurate information in CRM systems; and representing the client in meetings, training, and applicable conventions. The RSC must comply with applicable laws, regulations, company policies, privacy and data guidelines, and any credentialing or representative-licensing requirements that apply to assigned facilities or locations.

Requirements

  • Bachelor’s degree required.
  • At least 3 years of pharmaceutical sales experience required.
  • Successful track record of virtual engagements through a variety of digital platforms.
  • Excellent verbal, written, and interpersonal communication skills.
  • Strong clinical aptitude, rapport-building, strategic business-planning, and active-listening skills.
  • Clear, articulate, grammatically sound speech and a professional phone manner.
  • Strong focus on customer support and service.
  • Ability to learn, understand, and communicate complex information over the telephone.
  • Excellent selling, closing, persuasion, and presentation skills.
  • Ability to comprehend and communicate complex technical and medical terminology and maintain technical expertise, including competitive product knowledge.
  • Good organizational and planning skills, with strong attention to detail and accuracy.
  • Ability to work independently and as a team member, handle multiple tasks simultaneously, and adapt flexibly.
  • Demonstrated technical aptitude and working proficiency in Microsoft Word, Excel, and Outlook.
  • Ability to successfully complete client training and meet training expectations before serving client customers.
  • Willingness to cover all four time zones.
  • Comply with facility credentialing requirements and obtain specific representative licenses where applicable.

Nice To Haves

  • At least 1 year of virtual pharmaceutical sales experience preferred.
  • At least 1 year of pharmaceutical sales experience in oncology preferred.

Responsibilities

  • Manage daily call responsibilities according to defined expectations and achieve program KPIs.
  • Promote client products through outbound calls and digital interactions with assigned HCP targets to attain individual, territory, and company goals.
  • Respond to inbound HCP calls about products when required by the program.
  • Profile and manage targeted HCPs and key account stakeholders to provide value-added benefits and grow product volume.
  • Maintain required call productivity and program metrics, including virtual customer engagements.
  • Qualify or disqualify HCPs from target lists through prospecting calls and digital engagements.
  • Enter and verify required information in CRM systems, including target responses and follow-through actions.
  • Communicate persuasively and effectively with customers using approved messaging, appropriate terminology, selling, listening, and negotiation skills.
  • Maintain thorough knowledge of client products and the program.
  • Listen and respond appropriately to customer needs and questions.
  • Create and maintain a positive impression with the client and its customers.
  • Comply with applicable laws, regulations, company policies and Code of Conduct, privacy and data guidelines, and relevant state and federal requirements.
  • Participate in teleconferences and live national, regional, and district meetings and training sessions, and represent the client at applicable conventions.
  • Complete other duties as assigned.
  • Submit and maintain required credentials and job-related documentation, and obtain applicable representative licenses when required.
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