Regional Rental Ops Manager - Coastal

Gregory Poole Equipment Company • Camden, NC

13d • Hybrid

About The Position

The Regional Rental Operations Manager will manage the construction division’s rental operations for an assign region in a manner that promotes superior customer service, maintains efficient operations and maximizes profitability and return on assets. This role oversees rental operations for the Coastal Branches: Fayetteville, Leland, Wilmington (Market Street), Washington, Greenville, and Camden.

Requirements

• A four-year degree, preferably in business or marketing
• 5 years minimum experience in operational/service experience, preferably in rental equipment activities
• 3 years group leadership experience
• Intermediate skill level in using PC software, primarily MS Word, Excel and Access
• A valid driver’s license with acceptable record
• Excellent customer relations skills

Responsibilities

• Manages rental operations providing superior customer service and a “can do” attitude by maintaining a staff of well trained, highly motivated employees.
• Manages rental inventory in a manner to maximize profitability and market penetration. Maintains proper inventory levels. Works with Rental Operations Manager on rental fleet retirement.
• Establishes and monitors procedures to ensure proper maintenance on rental units and manages costs to remain within acceptable levels.
• Develops and monitors processes to ensure proper billings, documentation and paper flow.
• Maintains adequate reporting system to establish benchmarks and tracks performance of rental fleet, i.e., maintenance costs, utilization and ROA. Manages expenses to achieve financial targets.
• Reviews monthly P&L statements for accuracy and takes appropriate corrective actions to improve operational income/profitability.
• Co-develops the annual Rental Operating Budgets and Business Plans.
• Works with Rental Operations Manager in planning and developing rental equipment processes and support to provide superior customer satisfaction and maximize efficiencies.
• Provides daily and long-term leadership for the direct report associates to include but not be limited to interviewing and hiring, coaching, training and developing, counseling and disciplining, and dismissing.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager