Regional Refrigeration Specialist

Amazon•Chicago, IL

3d•Remote

About The Position

Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement and maintain all the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey! About the Role: As the Regional Refrigeration Specialist, you will serve as a technical resource and support leader for commercial CO2 refrigeration systems across Amazon's expanding North American market. You will support standardization efforts, contribute to reliability improvements, and provide technical expertise across multiple facilities while ensuring optimal performance and compliance with food safety standards. You will play a key role in supporting Amazon RME's journey towards World Class Maintenance in refrigeration operations.

Requirements

Associate's degree in a technical field, or 2+ years of Amazon RME (Reliability Maintenance Engineering) BB/3P Full Time Exempt experience
3+ years of maintenance or engineering experience
3+ years of refrigeration industry experience
Work a flexible schedule including weekends, nights, and holidays

Nice To Haves

1+ years of commercial CO2 refrigeration applications experience
Experience with Six Sigma tools and Lean techniques
Experience communicating technical concepts to non-technical audiences
Refrigeration Trade School certificate
Knowledge of Reliability Centered Maintenance (RCM) programs for commercial refrigeration systems

Responsibilities

Travel domestically up to 80%, providing technical support and expertise for commercial CO2 refrigeration systems across assigned geography and ensuring optimal performance and compliance with food safety standards
Support refrigeration system audits, maintenance quality assessments, and reliability improvement initiatives across multiple facilities within the region
Assist in developing standardized refrigeration maintenance procedures, troubleshooting protocols, and best practices to support consistency and efficiency across assigned sites
Collaborate with site leadership, maintenance teams, and central engineering groups to identify opportunities for equipment standardization and performance enhancement
Provide technical support and guidance to local maintenance teams on refrigeration system operations, troubleshooting, and preventive maintenance strategies

Benefits

Comprehensive healthcare benefits starting on Day 1
Matching 401(k) program
Up to 20 weeks of paid parental leave
Lightweight fire-resistant daily wear
Composite toe safety shoes
Sign-on payments
Restricted stock units (RSUs)
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave