Regional Quality & Process Improvement Manager

Budd Group•Winston-Salem, NC

4d•Hybrid

About The Position

The Budd Group is seeking a visionary Regional Quality & Process Improvement Manager to join their team in Winston-Salem. This role is responsible for driving operational excellence within the organization. The position involves analyzing data, standardizing processes, implementing technology, coaching teams, and managing performance across different regions. The ideal candidate will have a data-driven mindset, be tech-savvy, and possess exceptional communication and influencing skills.

Requirements

Proven experience in a data-driven environment where you moved beyond reporting to solution-based action.
A quick learner of new systems.
Exceptional ability to communicate with executives and "stand toe-to-toe" with leadership to drive change.
A "coach approach" to feedback—approaching operators with curiosity and support rather than judgment to build trust and compliance.
High level of organization and time management; must be a proactive problem-solver who doesn't wait for direction.
Ability and willingness to travel (up to 75%) to engage with regional teams and conduct on-site implementations.
Based in Winston-Salem, NC, to maintain proximity to headquarters and executive leadership.

Nice To Haves

Experience with Virtual Manager, Salesforce, or similar enterprise-quality/task management platforms is a major plus.

Responsibilities

Analyze and interpret data from quality inspections and task validation tools to identify trends in productivity and performance.
Translate complex datasets into clear, actionable recommendations for regional leadership teams to improve the bottom line.
Define, build, and enforce organizational standards and SOPs across decentralized regions to ensure a unified "Budd Group Way."
Lead the rollout and enterprise-level management of new systems, including the Virtual Manager platform.
Act as the lead subject matter expert, training regional teams and AVPs on new technologies and operational frameworks with clarity and patience.
Identify underperforming sites quickly to facilitate root-cause problem solving while simultaneously highlighting and celebrating high-performing "gold star" locations.
Work step-by-step with the executive team (AVPs and VPs) to influence structural and cultural changes without needing direct authority.