Regional Quality & Process Improvement Manager

The Budd Group•Winston-Salem, NC

5d•Hybrid

About The Position

The Budd Group is seeking a visionary Regional Quality & Process Improvement Manager to join their team in Winston-Salem. This role is responsible for driving operational excellence within the organization. The company has over 50 years of experience and is a God-honoring company that strives to be a beacon of light in the communities it serves by providing great facilities, services, and career opportunities.

Requirements

Data-driven mindset
Tech-savvy (Salesforce/Virtual Manager)
Exceptional executive communication
Proven experience in a data-driven environment where you moved beyond reporting to solution-based action.
A quick learner of new systems; experience with Virtual Manager, Salesforce, or similar enterprise-quality/task management platforms is a major plus.
Exceptional ability to communicate with executives and "stand toe-to-toe" with leadership to drive change.
A "coach approach" to feedback—approaching operators with curiosity and support rather than judgment to build trust and compliance.
High level of organization and time management; must be a proactive problem-solver who doesn't wait for direction.
Ability and willingness to travel (up to 75%) to engage with regional teams and conduct on-site implementations.
Based in Winston-Salem, NC, to maintain proximity to headquarters and executive leadership.

Nice To Haves

Military Friendly
God-honoring culture
Direct executive mentorship
Access to outside consultants and enterprise-level tools

Responsibilities

Analyze and Interpret Data: Monitor data from quality inspections and task validation tools to identify trends in productivity and performance.
Drive Operational Excellence: Translate complex datasets into clear, actionable recommendations for regional leadership teams to improve the bottom line.
Standardize the Playbook: Define, build, and enforce organizational standards and SOPs across decentralized regions to ensure a unified "Budd Group Way."
Implement Technology: Lead the rollout and enterprise-level management of new systems, including the Virtual Manager platform.
Coach and Train: Act as the lead subject matter expert, training regional teams and AVPs on new technologies and operational frameworks with clarity and patience.
Manage Performance: Identify underperforming sites quickly to facilitate root-cause problem solving while simultaneously highlighting and celebrating high-performing "gold star" locations.
Collaborate with Leadership: Work step-by-step with the executive team (AVPs and VPs) to influence structural and cultural changes without needing direct authority.