Regional Quality Manager Americas

Allnex•Alpharetta, GA

About The Position

The Regional Quality Manager, Americas leads and strengthens quality programs across multiple manufacturing sites throughout the Americas. The role partners with regional leadership, site quality teams, operations, technology, and commercial stakeholders to advance quality excellence, improve business performance, and align regional activities with global quality strategies. It is responsible for advancing quality management systems, supporting ISO certifications, leading complex investigations, and fostering a culture of continuous improvement. The position oversees regional quality initiatives and improvement projects, develops and executes Quality Improvement Plans, analyzes and reports quality performance, supports sites with complex quality challenges, and serves as the primary customer contact for major regional quality matters. It also manages key Quality Management System processes and supports the development of quality professionals across regional sites.

Requirements

Master's degree in Chemistry, Chemical Engineering, or a related discipline.
At least 10 years of successful work experience in the chemical or a comparable industry.
Experience in quality leadership, technical support, manufacturing, or related functions.
Proven track record of driving quality improvement initiatives across multiple sites or locations.
Experience with ISO-certified management systems and quality auditing programs.
Strong analytical, critical-thinking, and root-cause problem-solving capabilities.
Excellent communication, presentation, and stakeholder management skills.
Ability to influence and lead cross-functional and multicultural teams.
Strong understanding of Quality Management Systems, quality tools, and continuous improvement methodologies.
Knowledge of statistical quality tools such as SPC and SQC.
Good user knowledge of SAP.
Ability to make sound decisions in complex situations while balancing business risks and priorities.
Strong relationship-building and networking skills across organizational levels.
Hands-on, results-oriented approach and passion for process improvement and operational excellence.
Fluent English.
Willingness to travel extensively throughout the Americas region, approximately 40% of the time.

Nice To Haves

Quality Management and/or Lead Auditor certifications.

Responsibilities

Lead and support quality management programs across multiple sites within the Americas region.
Implement and drive the Global Quality Strategy through regional initiatives and improvement projects.
Ensure consistent deployment and alignment of global quality processes and standards across the region.
Partner with regional management teams to identify quality improvement opportunities and implement effective solutions.
Develop and execute Quality Improvement Plans to reduce risk, improve compliance, and lower the cost of poor quality.
Analyze quality performance data, identify trends, establish priorities, and report regional quality KPIs monthly.
Support manufacturing sites with complex quality challenges, root cause investigations, and problem-solving activities.
Lead or support investigations related to major customer complaints and significant production quality issues.
Serve as the primary customer contact for major quality-related matters within the region.
Ensure effective management of Quality Management Systems, including CAPA, complaint handling, change control, audits, process validation, calibration, and management reviews.
Lead external certification efforts, including ISO standards and other applicable industry requirements.
Support onboarding, training, and development of quality professionals across regional sites.
Contribute to the development and execution of the Global Quality strategic plan.