Regional Quality Manager, North America
About The Position
This position operates across multiple manufacturing locations in North America and requires regular travel. The role is critical in ensuring consistent quality standards, compliance, and continuous improvement across all sites. Ulterra is the #1 PDC drill bit partner in North America. Operating worldwide, we deliver superior drilling technology to companies producing the energy that powers our lives. We constantly push the boundaries of known technology to come up with new ways to improve drilling performance with higher rates of penetration (ROP) and unique designs for challenging conditions, while providing outstanding support from dedicated people.
Requirements
- Strong knowledge of QMS including API/ISO standards
- Experience leading quality functions in manufacturing or oil & gas
- Strong leadership and team management
- Excellent communication skills
- Ability to analyze data and drive improvements
- Experience with audits and compliance
- Ability to work independently
- Strong organizational skills
- Proficiency in Microsoft Office
- Ability to travel
Nice To Haves
- Bachelor’s degree or equivalent experience
- Management experience in quality assurance/control
- Experience in manufacturing or oil & gas preferred
- Experience with API/ISO certifications preferred
- Experience managing teams
- Experience in audits preferred
Responsibilities
- Lead the implementation, maintenance, and continuous improvement of the Quality Management System (QMS)
- Serve as the QMS Management Representative for North America locations
- Manage and develop Facility Quality Managers, providing coaching, training, and performance support
- Develop and ensure delivery of QMS training programs
- Support QMS certification programs and ensure compliance
- Lead internal audit programs and oversee supplier quality audits
- Define and monitor quality KPIs for each facility
- Analyze QMS data to drive continuous improvement
- Investigate customer complaints and recommend corrective actions
- Lead root cause analysis and corrective action programs
- Ensure document and record control compliance
- Collaborate with leadership to align quality objectives
- Participate in meetings and training
- Communicate effectively in English
- Perform other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
