Regional Property Manager, Multifamily
About The Position
The Regional Property Manager is responsible for executing business plans across an assigned portfolio of properties. This hands-on leader manages a diverse portfolio, communicates effectively, motivates teams, and maintains strong client and team relationships. The role has direct accountability for Property Managers and Area Managers and may mentor other Regional Property Managers, ensuring corporate policies and procedures are implemented and client expectations are met or exceeded. The manager must be able and willing to develop, train, and mentor lower-level managers. The Regional Property Manager serves as the primary contact for property-related matters with owner representatives, following client communication preferences and communicating the terms of Property Management Agreements. The role oversees purchasing, budgets, marketing, revenue management, resident feedback, risk management, property technology, and operational support services. It also supports proposals and pitches and works with property teams and shared-services partners to support efficient operations. This position operates in a professional office environment and requires travel between properties, including in varying outdoor weather conditions. Travel may be up to 25% of the time. The role involves regular use of standard office equipment and may require extended standing or walking, stair and ladder use, and lifting, carrying, pushing, pulling, or moving objects within the stated weight limits.
Requirements
- At least 5 years of Property Management experience.
- At least 5 years of Management experience.
- Experience working with financials and budgets.
- General office, bookkeeping, and sales skills.
- Proficiency in Yardi property management software and related applications.
- Proficiency in Microsoft Office Suite and other computer applications.
- Ability to draw data results from systems and communicate their financial terms to stakeholders.
- Real estate license required.
- Ability to travel up to 25% of the time.
- Ability to meet the stated physical demands, including standing or walking for extended periods, using stairs and ladders, operating office machinery, and moving objects within the stated weight limits.
Nice To Haves
- Bachelor’s degree preferred.
- CPM, CCI, RPA, or CAM designation preferred.
- Real estate license preferred in some markets; the posting also states that a real estate license is required.
Responsibilities
- Serve as the main point of contact for property-related matters with owner representatives, following the client’s preferred communication approach.
- Understand and communicate the terms of Property Management Agreements.
- Review and approve property purchasing in adherence to expense budgets.
- Partner with the Marketing team to develop marketing budgets and plans, and monitor advertising effectiveness and spending.
- Participate in revenue-management pricing, including attending pricing calls with the Revenue Management team.
- Review resident and mystery-shop survey results and create action plans for team members who do not meet minimum requirements.
- Oversee marketing activities, including reviewing market comps and economic information, weekly lead and follow-up reports, and screening results and metrics.
- Assist with RFP responses and participate in pitches.
- Understand property-specific front-end technology and ensure property staff use systems as intended.
- Oversee property risk management, safety standards, and team-member and resident liability.
- Work with Property Managers and Maintenance Supervisors to ensure timely preparation of rent-ready units.
- Work with the Operations Center of Excellence to optimize shared services supporting property operations.
- Communicate regularly with the Operations Center of Excellence and deliver required property documents.
- Develop, train, and mentor lower-level managers; oversee Property Managers and Area Managers and may mentor Regional Property Managers.
- Perform other duties as assigned.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance.
- Supplementary benefit options, including pet insurance and pre-tax spending accounts.
- Early access to pay.
- Company discounts program with savings at major retailers and service providers.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Flexible spending accounts and health savings accounts.
- Retirement savings plans.
- Disability insurance programs.
- Paid and unpaid time away from work.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
