About The Position

As a Regional Property Manager with Hines, you will support and execute company strategies for multifamily property management operations. You will direct managers across an assigned portfolio and implement policies, procedures, and practices that enable each property to meet or exceed budgeted financial goals and operational performance objectives. The role includes financial and operational oversight, leadership of community management teams, market analysis, due diligence, owner and partner collaboration, property condition oversight, vendor coordination, compliance, and reporting. The position involves frequent travel and working indoors 95% of the time and outdoors 5% of the time. Hines describes its workplace as inclusive and offers comprehensive training, competitive compensation, robust benefits, and generous vacation packages.

Requirements

  • High school diploma or GED from an accredited institution.
  • Five or more years of supervisory experience in residential operations.
  • Two or more years of portfolio management experience.
  • Demonstrated leadership and management skills.
  • Ability to work in a team-oriented environment.
  • Professional written and verbal communication skills.
  • Strong attention to detail.
  • Frequent travel is required.

Nice To Haves

  • Bachelor’s degree preferred.
  • Experience with third-party management strongly preferred.
  • Experience in due diligence, RFP analysis, and presentations preferred.
  • Experience overseeing lease-up properties strongly preferred.
  • Industry certifications such as CPM, CAPS, or CAM preferred.

Responsibilities

  • Develop annual budgets for the assigned portfolio and oversee budget attainment by analyzing financial statements, reconciling monthly statements against approved budgets, and resolving financial gaps.
  • Manage portfolio financial and operational performance; identify performance deficiencies or opportunities and guide action plans to address or maximize them.
  • Lead community managers by interviewing, hiring, training, and managing performance in accordance with company policies, values, and business practices.
  • Oversee adequate staffing at each community, including interviewing, hiring, training, and performance management.
  • Analyze market data to identify emerging trends and work with community managers and others on plans to drive occupancy and revenue growth.
  • Lead and support property due diligence, including audits, financial performance reviews, and physical inspections, to evaluate acquisition or disposition opportunities.
  • Provide recommendations and operational insights to inform underwriting assumptions and transition planning.
  • Participate in the RFP process for new management opportunities, highlighting operational expertise and brand differentiators.
  • Collaborate with owners, investors, and management partners to resolve escalated issues and implement portfolio-wide best practices.
  • Conduct routine site and safety inspections to ensure properties meet established appearance and physical standards; communicate concerns and capital requests.
  • Coordinate vendors, consultants, and contractors by researching needs, negotiating contracts, monitoring progress, processing invoices, and maintaining communication among project team members.
  • Ensure property operations comply with governing business documents, including closing documents, Property Management Agreements, and governing programs.
  • Use property management software and word processing, spreadsheet, and database management applications to prepare reports and other employment documents.
  • Keep current with changes in technology, processes, and industry standards through training, research, professional publications, or other appropriate methods.

Benefits

  • Comprehensive training
  • Competitive compensation
  • Robust benefits
  • Generous vacation packages
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