Regional Property Manager

Federal Realty Investment Trust•North Bethesda, MD

1d•$130,000 - $145,000•Onsite

About The Position

Federal Realty is a proven leader in the ownership, operation, and redevelopment of high quality retail real estate in the country's best markets. We believe we are one of the most innovative and dynamic real estate companies you can work for. Interested candidates who research Federal Realty hear a lot about the high quality shopping centers and the well-respected real estate team at our core, it's the smaller intangible things that can make working at Federal so satisfying. You see, while we're one of the largest publicly traded real estate investment trusts in the country, as measured by the value of our shopping centers, we're really a very small company by most standards and we try to operate that way. That means that team members with initiative and ability can get involved in many facets of our business over the years. I encourage you to look us up on LinkedIn and follow Federal Realty Investment Trust. Federal Realty is currently seeking an experienced Regional Property Manager to be based in our corporate office, who will manage the operations for a portfolio of properties and work closely with an Assistant Property Manager to ensure seamless day-to-day execution and portfolio performance. The ideal candidate will have mixed use property management experience and the opportunity to utilize their experience to implement new and existing policies/procedures, set up controls and best practices within their assigned portfolio. The Regional Property Manager will partner with the financial and strategic directors of the region to enhance the portfolio’s value creation. The candidate must have past retail property management experience that will enable them to be influential in the areas of operations, tenant relations, security, procurement, contract management, and risk management in order to achieve maximum productivity and profitability while maintaining the highest level of corporate standards. This person will have the highest level of personal integrity, intelligence, and broad-thinking characteristics to succeed. The candidate must enjoy working in a team environment and will be an instrumental member of a dynamic and fun team of professionals.

Requirements

Must have a minimum of 7 years of prior experience managing retail shopping centers and minimum of 2 years experience with mixed use properties
Bachelor’s degree in relevant field or equivalent years’ experience
Previous experience managing a portfolio of properties is required
Strong knowledge of leases and financial statements and solid experience budgeting, monitoring expenses, and processing account payables
Demonstrated foundational knowledge of building systems
Ability to effectively prioritize tasks and move seamlessly between projects as the situation requires in a fast paced, deadline-driven environment
Demonstrated ability to analyze, evaluate and act on issues and/or problems, reach sound conclusions through critical thinking, and take appropriate action
Excellent communication skills, written, verbal, and interpersonal, with the proven ability to convey ideas and manage a diverse group of stakeholders including tenants and contracted service personnel
Demonstrated excellent customer service and satisfaction and a desire to contribute to a successful team
Strong computer skills required with demonstrated proficiency in Microsoft Outlook, Excel, and Word
Ability to work beyond a 9am-5pm environment
Ability to perform essential on-site property inspections, including walking or standing for extended periods, with reasonable accommodations as needed

Responsibilities

Manage service providers responsible for the day-to-day operational needs of the shopping center including repair and maintenance, landscaping, waste removal, security, janitorial, etc., ensuring that property standards are maintained.
Enhance and elevate the consumer experience through regular assessments of the property condition. Ensure issues are addressed immediately, and expectations are met.
Develop and maintain positive retail tenant relations by meeting with tenants on a regular basis. Obtain tenant intel on sales and market comps.
Resolve tenant issues that occur and serve as the primary point of contact for all merchant daily operating needs including but not limited to general maintenance, lease issues, trash concerns and parking management.
Collaborate and establish strong working relationships with key stakeholders including tenant coordination, leasing, marketing and civic and community leaders – taking a team approach to success.
Develop and review annual property operating budgets, monitor all purchases and expenses to ensure cost effectiveness and compliance with budget parameters, prepare monthly variance reports and quarterly budget reforecast reports.
Determine job specifications and competitively bid all large maintenance, capital improvement and service agreements.
Manage all controllable expenses within budget without compromising the portfolio’s integrity.
Develop and implement proactive strategies to resolve property operational and compliance-related challenges within portfolio.
Create and maintain operations standards and procedures.
Create and maintain long range capital improvements plans.
Submit all routine reports including activity reports, variance reports, property inspections, roof inspections and lighting reports in a timely manner.
Work cooperatively with team members and contractors to expedite the completion of Landlord work, delivery of spaces to tenants and the opening of tenants for business.
Perform Accounts Receivable management via phone contacts, in person meetings and collections. Review and report status.
Process all payables associated with assigned portfolio in timely manner
Understand the significant issues affecting a property's performance. Implement programs or make recommendations to correct problems and enhance positive aspects of each property.
Provide leadership, coaching, and mentorship to the Assistant Property Manager, supporting professional development, skill growth, and increased responsibility while ensuring consistent execution of operational standards across the portfolio.