Regional Property Manager

Beacon Communities•Waterbury, CT

5d•Onsite

About The Position

The Regional Property Manager is a result-driven leader responsible for achieving satisfactory financial performance goals and maintaining the physical condition and marketability of the communities. They will effectively develop and lead strong property management, compliance, leasing, maintenance, and resident services teams to accomplish short- and long-term objectives for their assigned portfolio. This role reports to the Regional Vice President of PM and directly supervises Property Managers and Senior Property Managers.

Requirements

Bachelor’s Degree in business or related field
Minimum five years property management experience
Staff management and development experience
Budgeting/financial analysis experience
Solid property management operational experience
Proven expertise in affordable housing programs
Ability to manage projects from conceptualization to implementation
Strong interpersonal skills that include conflict management and employee motivation
Excellent analytical and problem-solving skills
Knowledge of Microsoft Word, Excel and Yardi
Excellent verbal and written communication skills
Entrepreneurial, flexible, creative and detail oriented
Ability to handle emergency situations and pressure due to complexity and time sensitivity
On call 24/7 for emergencies

Nice To Haves

Advanced degree and/or professional certification preferred
Multi-community, mixed income residential property management experience preferred

Responsibilities

Responsible for achieving financial performance objectives and managing the portfolio’s financial operations following company and government agency rules, regulations, and guidelines.
Oversees preparation of annual operating budgets and performs budget projections for all properties.
Analyzes actual income and expenses against approved budget guidelines.
Ensures accurate and timely withdrawal of all reserve funds.
Conducts financial results reviews with Senior Property Managers and Property Managers on a routine basis.
Forecasts and identifies problems with the Regional Vice President and implements corrective action.
Oversees revenue management and pricing processes.
Oversees preparation of rent increase packages and timely submissions.
Ensures timely collection of resident and agency rents and/or subsidy payments.
Implements appropriate collection practices.
Provides support for information required by owners, investors, lenders, and agencies for their region.
Assesses and recommends changes to current policies and operational practices.
Sets operational goals for each property and establishes company standards for property operations, sales and leasing, collections, and customer service.
Enforces and adheres to company policies, rules, and regulations.
Preserves and respects resident and applicant confidentiality.
Monitors and ensures program and regulatory compliance with the LIHTC and/or HUD program(s).
Represents Beacon Communities to the public and collaboratively develops a partnership with public officials, businesses, and agencies.
Acts as liaison to external and internal parties for all property-related emergencies.
Leads, manages, trains, and develops a strong management team to drive the company’s growth.
Determines staffing needs and directs the hiring process.
Manages, trains, and develops Senior Property Managers and Property Managers.
Assists in succession planning for the region.
Oversees the physical condition and security of all communities within the portfolio.
Maintains knowledge of the physical condition of all properties and ensures inspection readiness.
Conducts physical site inspections.
Makes recommendations for exterior and interior apartment improvements.
Assists other Beacon properties outside the region as requested by the Regional Vice President.
Establishes a good working relationship with Regional Maintenance Directors and supports their efforts to standardize and streamline processes and efficiencies.
Fosters a positive, active, and collaborative relationship with residents and ensures residents are being serviced appropriately.
Collaborates with Area Resident Services Manager to ensure program and service commitments are being met.
Collaborates with Regional Marketing Manager and Regional Vice President to ensure all marketing initiatives are executed in accordance with the company’s marketing strategy and guidelines.