Regional Property Manager

NE Property Management•Lewisville, TX

8d•Onsite

About The Position

NE Property Management is seeking a detail-oriented, friendly, and organized Regional Property Manager with previous experience in the Property Management industry.

Requirements

Minimum 5–7 years of experience in multifamily property management, including at least 3 years in a multi-site leadership role.
Proven track record of managing multiple sites and teams successfully.
Strong financial acumen and budget management skills.
Bachelor’s degree required in Business, Real Estate, or related field preferred.

Nice To Haves

Certified Apartment Manager (CAM) or Certified Apartment Portfolio Supervisor (CAPS) designation preferred.

Responsibilities

Oversee the day-to-day operations of 4-10 multifamily properties within assigned region.
Ensure properties operate in accordance with company policies and brand standards.
Conduct regular property visits and inspections to evaluate performance, curb appeal, as well as maintenance and leasing standards.
Partner with Regional Service Directors to implement preventative maintenance and capital improvement programs.
Assist in developing annual operating and capital budgets for all assigned properties.
Review and analyze monthly financial statements, identifying variances, and recommending corrective actions.
Identify opportunities for revenue enhancement and expense reduction.
Recruit, train, and mentor Property Managers and on-site teams to ensure high engagement and retention.
Conduct regular performance reviews and provide ongoing coaching and professional development.
Approve new hires, promotions, and disciplinary actions in coordination with HR and the Area Vice President.
Conduct regular one-on-one meetings with Property Managers.
Foster a culture of accountability, service excellence, and collaboration.
Ensure all staff complete required compliance, safety, and skill development training.
Support the implementation of marketing, advertising, and outreach programs to maximize leasing performance.
Ensure effective marketing positioning and brand consistency across all assets.
Ensure superior customer service and resident satisfaction across the portfolio.
Respond promptly to escalated resident or owner concerns in a professional manner.
Conduct periodic resident feedback evaluations and implement actions plans for improvement.
Support Property Managers in handling complex resident or vendor issues.
Ensure compliance with Fair Housing, ADA, OSHA, and all local, state, and federal regulations and company policies.
Confirm all properties adhere to safety protocols, preventative maintenance schedules, and emergency preparedness procedures.
Review and report all liability, property, and workers’ compensation incidents promptly to the Area Vice President and HR.
Maintain accurate property data, financials, and reporting files for portfolio review.
Submit required reports (weekly, monthly, quarterly).
Serve as a key liaison between corporate leadership and on-site management teams.
Collaborate cross-functionally with various departments such as accounting, marketing, and HR.