Regional Properties Director

JLL•Phoenix, AZ

2d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves – The Regional Properties Director is responsible for developing and implementing the FM strategy to ensure a healthy long-term relationship with clients. This role involves managing high-performing teams, delivering operational excellence, improving client experience, and overseeing facility operations and maintenance programs across multiple sites.

Requirements

Minimum 15 years of experience in projects or maintenance and operations
Strong IFM operational budgeting skills
Ability to read and understand technical documents
Experience in contract administration
Knowledge of engineering and preventive maintenance
Understanding of quality assurance, change control, and regulatory audits
Excellent interpersonal and communication skills
Leadership presence and ability to motivate others
Strong organizational and problem-solving skills
Customer-focused attitude
Ability to work in a fast-paced, changing environment
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Global experience
Advanced presentation development and delivery skills
Expertise in RCA and CAPA development
Proficiency in operational client GL accounting

Responsibilities

Providing operational leadership and setting technical direction for facility managers, operations managers, and third-party vendors
Fostering a "safety first" work environment and culture
Responding promptly to client requests, including root cause analysis and corrective action plans
Collaborating with site teams and directors on contractor selection and monitoring
Ensuring compliant and efficient operational processes in various facility types
Reviewing and optimizing energy efficiency in operational procedures
Adhering to Environmental Health and Safety standards
Developing and delivering presentations to senior client leadership
Managing operational budgets and client GL accounting