Regional Program Manager

180 Degrees Inc•Rochester, MN

1d•Onsite

About The Position

The Regional Program Manager expands and deepens 180 Degrees’ impact across the regions we serve. Acting as a trusted regional ambassador, this role leads strategic outreach, builds strong partnerships with counties and community providers, strengthens referral pathways, and positions 180 Degrees as a knowledgeable resource and subject matter expert for youth and families. This position is 60% community-facing (outreach, partnerships, Advancement activities, referral development, events) and 40% internally focused (program oversight, budget review, compliance, support to program leadership). This position also serves as a key partner to the Advancement Department, helping strengthen visibility, donor engagement, site-based branding, event participation, and messaging in the communities we serve. Approximately half of the community-facing time is spent on referral network development and system partnerships, and half on Advancement priorities including marketing and communications, event support, donor cultivation activities, and foundation engagement. Internally, the Regional Program Manager provides leadership to assigned shelter programs by ensuring program goals, budgets, compliance expectations, and quality standards are achieved. This role is relational, organized, and strategic, bridging internal operations with external community engagement. The Regional Program Manager has direct reports. This position is 40 hours per week; FTE 1.0.

Requirements

Bachelor’s degree in social work, Human Services, Public Administration, or a related field and 5+ years of experience in social services, youth development, homelessness response, or similar; an associate’s degree and relevant work experience can be substituted on a year-for-year basis.
3+ years of supervisory experience, including coaching, staff development, and program leadership.
Valid driver’s license and reliable transportation to independently travel across the region.

Nice To Haves

Master’s degree in social work, Public Administration, Nonprofit Management, or a related field strongly preferred.
LSW, LICSW, LPCC, or related preferred.
Experience in program budgeting, bed utilization goals, or contract/grant performance is strongly preferred.

Responsibilities

Serve as the regional representative of 180 Degrees, building relationships with counties, youth-serving agencies, schools, law enforcement, and community partners.
Strengthen and expand referral networks to increase youth access to shelter, outreach, and services.
Coordinate and host community-facing events, workforce workshops, partner meetings, and tours.
Identify-level gaps and opportunities for collaboration, partnership, and regional resource-sharing.
Support site-based branding and visibility efforts by coordinating with Advancement on messaging, signage, partner communications, and local marketing efforts.
Promote events, sponsorship opportunities, and community initiatives that elevate 180 Degrees’ presence.
Ensure all external communications, materials, and outreach activities reflect 180 Degrees’ mission, values, and brand standards.
Gather stories, client highlights, and program successes to support Advancement and storytelling efforts.
Serve as the regional “external face” for community meetings, public events, and local media contacts as appropriate.
Host site tours, partner visits, volunteer groups, and donor engagements in collaboration with Advancement.
Support donor recognition activities at shelter sites, such as acknowledgements, plaques, or impact updates.
Assist Advancement with foundation relationship-building in the region through networking, introductions, and cross-agency connections.
Host or co-host foundation site visits to demonstrate impact, highlight program needs, and align with funder interests.
Support grant compliance for assigned regional programs, including data integrity, program implementation, and adherence to funder requirements.
Provide coaching and supervision to program leadership.
Ensure program’s goals, strategies, culture, and expectations are clear and consistently implemented.
Monitor bed utilization, budgets, and program performance goals; collaborate with Finance and program leadership to meet targets.
Maintain compliance with all licensing, contracting, and internal policy requirements.
Promote accountability, integrity, and excellence in service delivery and team culture.
Collaborate with internal departments to support seamless operations, alignment, and organizational success, including Quality, Finance, Human Resources, and Facilities.
Participate in internal workgroups, committees, and cross-functional initiatives to support organizational priorities and strengthen communication across programs.
Collaborate regularly with Regional Program Managers in other geographic areas to ensure consistency, shared learning, and alignment across all youth programs.
Attend leadership meetings, strategic planning sessions, and other organizational gatherings as needed to represent regional needs and contribute to decision-making.
Promote consistent messaging, accountability, and transparency across programs and departments through clear, timely, and professional communication.