Regional Program Manager, SoCal

Johnson & Johnson Innovative Medicine • San Bernardino, CA

1d • Remote

About The Position

The Regional Program Manager (RPM) will play a critical role in supporting the development and expansion of heart recovery programs within designated regions. Working closely with the Physician Program Director (PPD), the RPM will serve as the primary point of contact for spoke hospitals and regional sites, implementing account plans, establishing protocols, and ensuring seamless communication and coordination across health systems. The RPM will focus on patient flow, program visibility, and cross-functional stakeholder alignment to facilitate optimal patient outcomes and program growth. Additionally, this role will have responsibility for education in the broader hospital community including disease state awareness in heart failure clinics, emergency medicine departments and cardiovascular practices.

Requirements

• BA/BS required
• 3 or more successful years of sales experience within Abiomed OR >5 years of related industry experience in healthcare, hospital operations, or clinical program management with proven success
• Prior experience supporting or managing cardiac or vascular programs is highly desirable.
• Prior experience working collaboratively with hospital administrators
• Proven success in implementing protocols, workflows, or account plans within a hospital or health system setting.
• Experience working with multidisciplinary teams and hospital stakeholders, including clinical staff and administrators.
• Strong understanding of hospital operations, patient flow, and health system dynamics.
• Outstanding interpersonal skills, experienced developing relationships at all organizational levels to influence business objectives.
• Ability to balance strategic thinking with intricate planning and strong tactical execution.
• Demonstrates responsiveness and a sense of urgency with ability to prioritize work and manage multiple priorities
• Demonstrated ability to project manage effectively and drive initiatives to completion
• Excellent written and oral communication skills, including strong presentation skills.
• Mastery of cardiac anatomy and clinical data.
• Proficient in computer skills, with strong expertise in Microsoft Excel, Word, and PowerPoint for data analysis, documentation, and presentations.
• Excellent communication and relationship-building skills, with the ability to influence and collaborate across diverse stakeholders.

Nice To Haves

• advanced degree (e.g., MBA, MSN, or related field) preferred.

Responsibilities

• Act as the primary call point for spoke hospitals aligned with PPD hubs and regional single sites, fostering strong relationships and ensuring consistent communication.
• Execute regional account strategies, focusing on patient escalation, movement within the health system, and establishing protocols for heart team transport and patient flow.
• Develop regional pathways for patients with CAD and/or Heart Failure for advanced therapy evaluation to include Impella protected procedures
• Align spoke heart team and transport protocols, ensuring alignment with hub protocols and internal standards.
• Share best practices of patient care pathways that identify high-risk patients and flag the need for Ischemic Evaluation
• Maintain clear communication channels to provide visibility into hub protocols and regional activities, ensuring all stakeholders are informed and aligned.
• Develop and execute regional and, where applicable, single-site account plans to support program growth and sustainability.
• Collaborate with internal teams and hospital stakeholders to ensure alignment on goals, protocols, and program activities.
• Education on disease states for patient identification in the outpatient and inpatient settings.
• Provide clinical expertise and educate physicians, APPs, educators, nursing staff and other health care providers on the indications and selection of patients that are candidates for Impella

Benefits

• medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• consolidated retirement plan (pension) and savings plan (401(k)).
• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
• Caregiver Leave – 10 days
• Volunteer Leave – 4 days
• Military Spouse Time-Off – 80 hours

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level