Regional Portfolio Supervisor

Stellar Communities LLC•Lubbock, TX

4d•Hybrid

About The Position

The Stellar Family of Companies is looking for a Regional Portfolio Supervisor to lead a diverse portfolio of multifamily properties and help shape the future of our growing organization. Stellar is a privately held, vertically integrated real estate firm specializing in Investment, Development, Construction, and Management. Their mission is to invest in property, while developing people, to serve others and make an impact that matters. Their core values are Integrity, Attitude, Excellence, and Growth.

Requirements

A professional, self-directed approach and sharp organizational skills
Strong logical thinking to solve problems and act decisively
The ability to clearly share ideas and goals with others
Comfort with an active, hands-on role: walking properties, climbing stairs, and being on your feet
Willingness to travel approximately 50% of the time

Responsibilities

Set the example through your attitude, knowledge, and treatment of others
Communicate clearly and effectively, both in writing and in person
Drive implementation of company policies and initiatives across your portfolio
Hold your team accountable by celebrating wins and coaching through challenges
Hire and support Property Managers across your portfolio
Coordinate training for on-site associates
Ensure on-site customer service practices reflect industry best practices
Step in to resolve escalated customer service concerns
Conduct regular property inspections and drive improvement plans
Partner with vendors and contractors on services, pricing, and terms
Build marketing, leasing, renewal, and budget plans that move the needle
Monitor performance against goals and correct course when needed
Identify and pursue new fee management business opportunities
Report to the Director of Management Operations and company ownership
Collaborate across departments including HR, accounting, construction, and development