Regional Portfolio Manager

MC Residential Brand•Paradise Valley, AZ

3d•Hybrid

About The Position

The Regional Portfolio Manager is responsible for executing programs designed to increase revenue on properties, providing feedback on company goals, and staying current on market and industry conditions. This role involves representing the Company in various external capacities and maintaining necessary real estate licenses and ongoing training. The position requires regular review of property performance, financial aspects, staffing, resident issues, legal compliance, and capital improvement projects. The Regional Portfolio Manager will strategize on concessions, rents, lease renewals, resident retention, and outreach marketing. They will also work closely with property managers to ensure financial stability, review and complete budgets, approve payroll, manage owner communications, review financial reports, and create cash flow projections. Collaboration with lenders, investors, and the accounting department is crucial for meeting reporting requirements and managing distributions. The role involves frequent property visits to identify and solve problems, oversee the hiring process, approve terminations, and promote a positive and productive team environment. Ensuring compliance with Landlord Tenant Laws, staying updated on operational improvements, and coordinating team-building events are also key responsibilities. The Regional Portfolio Manager must understand each asset's business plan, set goals, and use benchmarking tools to improve rental efforts. Collaboration with peers to enhance company policies and procedures, identifying at-need assets, and redefining short-term focus are expected. Travel to assigned properties is required, along with the ability to speak to large groups, train, and mentor others. All other assigned duties are also part of the role.

Requirements

Seven+ years related experience in Property Management.
High School diploma or Equivalent.
Real Estate License (where required).
Valid Driver’s License required.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Service Orientation: Actively looking for ways to help people.
Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.
Coordination: Adjusting actions in relation to others' actions.
Computer and Electronics Navigation: Using scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest.
Spreadsheets: Using a computer application to enter, manipulate, and format text and numerical data/formulas; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.
Software: Using computer software applications, e.g., Microsoft Office, to type text, insert pictures, format, edit, print, save.
Travel to properties is required on a regular basis requiring dependable transportation.

Nice To Haves

LIHTC Certification and/or experience managing a LIHTC property
Microsoft Office including Word, Outlook and Excel
Traction Tools
Knowledge in Yardi Voyager, CRM; LMS; Pricing and other property management software

Responsibilities

Executes programs designed to increase revenue on properties.
Provides feedback, ideas, thoughts, and comments on company goals and objectives.
Remains current on market and industry conditions.
Represents Company as a committee member, with community associations, or with other entities focused on growing business.
Maintains current and active state real estate license where required and participates in industry related, ongoing training.
Regularly reviews property occupancy reports; on-site staffing; resident issues and safety; compliance with all local, state and federal laws; capital improvement projects; on-site property conditions; and strategize on concessions, rents, lease renewals, resident retention, outreach marketing, etc.
Regularly reviews financial aspects of properties in portfolio with property managers ensuring their properties financial stability.
Reviews and completes property budgets.
Reviews and approves Accounts Payable.
Approves direct report payroll.
Completes property owner and investor letters.
Reviews monthly property financial reports and statements.
Creates cash flow projections for all assets.
Communicates with various property lenders and/or investors.
Works with accounting department to ensure reporting meets property owner’s requirements and needs.
Coordinates with accounting department on owner cash flow distributions.
Coordinates property take-overs with accounting.
Frequently visits properties and, if needed, helps identify and solve any problems at the property.
Identifies staffing needs and is present in the hiring process, including interviewing all potential final candidates.
Oversees the Community Managers (s).
Approves all on-site employee terminations.
Assists managers in communicating property specific issues with employees and with residents.
Promotes an environment where creativity, passion and focus are at a premium and teams are motivated, trained, and managers have the tools to continue to foster the same on their properties.
Ensures Landlord Tenant Laws are enforced, including suitable legal representation.
Stays up to date on ways to improve on-site operations.
Creates and implements team building events.
Assists with property take-over and terminations.
Possesses an understanding of each asset’s business plan and is able to set goals and benchmarks with on-site teams to achieve business plan objectives.
Reviews various benchmarking tools used to gauge rental efforts, including but not limited to recorded calls and video shops, and coordinates with on-site management to improve results.
Collaborates with peers in both formal meeting settings and in independent settings to add value or positive changes to company policies and procedures.
Identifies at-need assets and coordinates with supervisors, peers and subordinates to redefine short term focus to realign asset with budget and/or business plan.
Travels within the cities and states where assigned properties are located.
Ability to speak to large groups (investors/team/executives/peers).
Ability to train and mentor others.
All other duties assigned.