Regional Plant Operations Director (Full Time)

Arrow Senior Living-Ohio • Solon, OH

4d • Hybrid

About The Position

Arrow Senior Living Management wants every person who chooses to join our team to understand that they play a very important part in a much larger story of residents’ lives. It is our hope that Arrow team members create joy-filled memories with this respected generation. And because there is no greater gift that someone can give than their time, we thank you for your generosity.

Requirements

• Thorough knowledge of construction, refinishing, painting, plumbing, floor/carpet care, refurbishing, and landscaping required.
• Must have at least two years of experience in apartment or other multiple unit maintenance with supervisory experience.
• Have a working knowledge of current OSHA regulations.
• Be at least (21) years of age.
• Shall have two (2) years of college; at least three (3) years of experience.
• Ability to direct the work of others and to provide the necessary leadership for measurable growth and satisfaction in performing the work.
• Be of good character and a continuing reputation of personal integrity.
• Must be willing to travel regularly and work onsite for extended periods.
• Be in good health, and physically and mentally capable of performing assigned tasks.
• Good physical health shall be verified by a health screening performed by a physician not more than (6) months prior to or (7) days after employment.
• Demonstrates freedom from pulmonary tuberculosis by a health screening performed by a physician not more than (6) months prior to or (7) days after employment.
• Must be criminally cleared by criminal background check.
• Must have a clean driving record as per the insurance carrier’s policy.

Nice To Haves

• Certification and experience in HVAC highly recommended.
• CPO certification and pool experience highly recommended.
• May be required to become certified if not currently.

Responsibilities

• Guide and direct their service department, keeping Plant Operations Directors focused on executing business and operational plans for Housekeeping and Plant Operations.
• Oversee Plant Operations and Housekeeping departments and staff, including budget, staffing, and compliance, so that each community operations efficiently and safely.
• Take risk away from a community by focusing on possible litigation, helping to manage through resident and employee investigations, and managing through state compliance matters.
• When evaluating community repairs, contracts, and CapEx projects, apply a budget-conscious focus to identify savings and solutions.
• Ensure that all communities meet safety risk requirements as well as regional and federal safety guidelines.
• Implement efficient processes and protocols to support daily operations within each community.
• Establish close relationships with all regional team members, service lead members, and home office staff to deliver the best possible results and feedback to ensure successful outcomes.
• Identify potential breaches of Arrow policy as well as state regulations and implement corrective measures to ensure adherence and overall understanding.
• Assess situations, uncover problems, identify potential solutions and make informed decisions in areas including staffing requirements, quality control procedures, equipment needs, budgeting and cap ex expenditures.
• Provide guidance to Regional Plant Operations Coordinators and Plant Operations Directors to ensure growth and professional development within their community leadership teams.
• Ensure positive vendor relationships within each community and assess relationships on quarterly basis for outcome review.
• Analyze reports, evaluate conditions and provide recommendations to streamline positive outcomes and revenue growth.
• Evaluate, assess and complete month-end financial statements for each community to target areas of focus to improve productivity, profitability and efficiency.
• Partner with Regional Operations and community staff to coordinate site visits, reviews, and evaluations for improved performance.
• Responsible for interviewing, hiring, training and coaching of Plant Operations Coordinators and Plant Operations Directors and supporting administrative staff for professional development.
• Manage teams through resolution of conflict and risk management.
• Lead strategic planning and retention goals to reduce turnover.
• Build positive employee relationships by ensuring fair and consistent personnel management.

Benefits

• Arrow Senior Living Management wants every person who chooses to join our team to understand that they play a very important part in a much larger story of residents’ lives. It is our hope that Arrow team members create joy-filled memories with this respected generation. And because there is no greater gift that someone can give than their time, we thank you for your generosity.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree