Regional Plant Operations Director (Full Time)

Arrow Senior Living-Home Office • St. Charles, MO

4d • Hybrid

About The Position

Arrow Senior Living Management is seeking a Regional Plant Operations Director to guide and direct their service department, focusing on executing business and operational plans for Housekeeping and Plant Operations. This role involves overseeing Plant Operations and Housekeeping departments and staff, including budget, staffing, and compliance, to ensure each community operates efficiently and safely. The Regional Director is responsible for mitigating risks, managing investigations, and handling state compliance matters. A key aspect of this role is applying a budget-conscious focus to community repairs, contracts, and CapEx projects to identify savings and solutions, while also ensuring all communities meet safety risk requirements and regional/federal safety guidelines.

Requirements

• Certification and experience in HVAC highly recommended.
• CPO certification and pool experience highly recommended. May be required to become certified if not currently.
• Thorough knowledge of construction, refinishing, painting, plumbing, floor/carpet care, refurbishing, and landscaping required.
• At least two years of experience in apartment or other multiple unit maintenance with supervisory experience.
• Working knowledge of current OSHA regulations.
• Be at least (21) years of age.
• Two (2) years of college; at least three (3) years of experience.
• Ability to direct the work of others and to provide the necessary leadership for measurable growth and satisfaction.
• Be of good character and a continuing reputation of personal integrity.
• Must be willing to travel regularly and work onsite for extended periods.
• Be in good health, and physically and mentally capable of performing assigned tasks.
• Good physical health shall be verified by a health screening performed by a physician not more than (6) months prior to or (7) days after employment.
• Demonstrates freedom from pulmonary tuberculosis by a health screening performed by a physician not more than (6) months prior to or (7) days after employment.
• Must be criminally cleared by criminal background check.
• Must have a clean driving record as per the insurance carrier’s policy.

Nice To Haves

• Certification and experience in HVAC highly recommended.
• CPO certification and pool experience highly recommended. May be required to become certified if not currently.

Responsibilities

• Guide and direct the service department, keeping Plant Operations Directors focused on executing business and operational plans for Housekeeping and Plant Operations.
• Oversee Plant Operations and Housekeeping departments and staff, including budget, staffing, and compliance.
• Take risk away from a community by focusing on possible litigation, helping to manage through resident and employee investigations, and managing through state compliance matters.
• Apply a budget-conscious focus when evaluating community repairs, contracts, and CapEx projects to identify savings and solutions.
• Ensure that all communities meet safety risk requirements as well as regional and federal safety guidelines.
• Implement efficient processes and protocols to support daily operations within each community.
• Establish close relationships with all regional team members, service lead members, and home office staff.
• Identify potential breaches of Arrow policy as well as state regulations and implement corrective measures.
• Assess situations, uncover problems, identify potential solutions and make informed decisions regarding staffing requirements, quality control procedures, equipment needs, budgeting and cap ex expenditures.
• Provide guidance to Regional Plant Operations Coordinators and Plant Operations Directors for growth and professional development.
• Ensure positive vendor relationships within each community and assess relationships on a quarterly basis.
• Analyze reports, evaluate conditions and provide recommendations to streamline positive outcomes and revenue growth.
• Evaluate, assess and complete month-end financial statements for each community.
• Partner with Regional Operations and community staff to coordinate site visits, reviews, and evaluations.
• Responsible for interviewing, hiring, training and coaching of Plant Operations Coordinators and Plant Operations Directors and supporting administrative staff.
• Manage teams through resolution of conflict and risk management.
• Lead strategic planning and retention goals to reduce turnover.
• Build positive employee relationships by ensuring fair and consistent personnel management.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree