Regional Operations Performance Manager - Midwest

SBP Careers • Pekin, IL

2d

About The Position

Specialty Building Products is hiring a Regional Operations Performance Manager for its Midwest Region. The role works with divisional and regional leaders, branch and operations managers, supervisors, front-line employees, and support teams to put company operating standards into practice and improve service, productivity, quality, and cost. The manager leads improvement projects, uses operational and financial data to identify problems and develop action plans, and supports local leaders in sustaining new processes after projects conclude. The position requires 50–70% travel, including overnight travel.

Specialty Building Products is a North American distributor of specialty building products, operating under brands including U.S. LUMBER, Alexandria Moulding, REEB Millwork, DW Distribution, Millwork Sales, OrePac, and Amerhart. It serves the United States and eight Canadian provinces from more than 61 locations. The company describes itself as a people-first organization focused on strong culture, standards for success, and employee career advancement.

Requirements

• Bachelor's degree in Operations, Supply Chain, Engineering, Business, or a related field; equivalent relevant experience may be considered.
• At least five years of increasing responsibility in distribution, manufacturing, logistics, or operations across multiple locations.
• Experience leading improvement projects that produced measurable results.
• Ability to analyze operational and financial data using Microsoft Excel.
• Ability to build support and work effectively with executives, managers, supervisors, and front-line employees, including those who do not report directly to the role.
• Ability to meet travel requirements of 50–70%, including overnight travel.

Nice To Haves

• Experience with Power BI or similar tools.
• Training or certification in process improvement.
• Familiarity with practical improvement methods, including clear work procedures, workplace organization, visual tools, process mapping, and root-cause problem solving.
• Experience with building-material distribution, door manufacturing, warehouse management systems, ERP systems, routing, or fleet operations.
• Experience supporting multiple facilities or regions.
• Formal training in project management, leading change, or running group meetings.

Responsibilities

• Lead regional projects, improvement meetings, and problem-solving efforts.
• Implement company operations-improvement programs, tailoring rollouts to individual locations while maintaining required company standards.
• Review warehouse, transportation, manufacturing, inventory, and office processes to identify delays, unnecessary work, and opportunities for improvement.
• Develop and implement work procedures, visual tools, daily operating reviews, labor plans, and regular performance checks.
• Work with local leaders to improve warehouse layout, product flow, picking, staging, loading, inventory accuracy, and employee productivity.
• Develop project plans and schedules, assign actions, and establish methods for tracking results.
• Review operating measures and financial results, identify causes of problems, and develop practical action plans.
• Help branch leaders and supervisors sustain new processes, review results, and ensure teams follow agreed-upon standards.
• Coordinate work among Operations, Sales, Transportation, Technology, Safety, HR, Finance, and other support teams.
• Collaborate with the Operations Performance Strategy Team to develop practical standards, tools, and resources for branches.
• Escalate major risks, roadblocks, staffing or resource needs, and decisions to the Director of Operations Performance Execution and the Regional Director.
• Document successful methods and provide feedback to the Strategy Team to improve company tools, standards, and training.
• Support branch openings, site consolidations, acquisitions, new-system rollouts, and other major operational changes as assigned.

Benefits

• Medical insurance, available on the first of the month following 30 days of employment.
• Dental insurance, available on the first of the month following 30 days of employment.
• Vision insurance, available on the first of the month following 30 days of employment.
• Company-paid life insurance and disability coverage.
• 401(k) with company match.
• Company-paid time off.
• Paid holidays and floating holidays.
• Additional perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager