Regional Operations Manager

Allied Fire ProtectionApollo Beach, FL
Hybrid

About The Position

The Regional Operations Manager is a dynamic, results-driven leader with a strong entrepreneurial mindset and a proven history of driving financial and operational success in the fire and life safety industry. This individual will play a key role in assessing regional market conditions, evaluating organizational needs, and building a high-performing team. Additionally, they will oversee management development, strategic planning, and the identification and execution of existing and new business opportunities within the region. The Regional Operations Manager is a proven leader in the fire sprinkler construction industry, bringing an energetic drive and strong business acumen. This individual will have a track record of developing and executing effective strategies to drive growth and operational success.

Requirements

  • High School diploma or GED required
  • 12+ years leading, managing, and developing multiple teams
  • Familiarity with technical references and codes
  • Ability to locate, interpret and apply applicable codes and references
  • Ability to follow verbal and written instructions
  • Ability to effectively utilize computers and software including Microsoft Office Suite, Computer Ease and other software required by the Company
  • Ability to maintain accurate and auditable records
  • Ability to prioritize work to balance multiple projects and deadlines

Nice To Haves

  • Higher education degree or equivalent work experience preferred
  • Fire sprinkler and fire alarm design experience is preferred
  • Fire sprinkler and fire alarm field experience is preferred
  • Fire sprinkler and fire alarm sales experience is preferred

Responsibilities

  • Setting regional vision and growth strategy for fire sprinkler and alarm to include partnership with sales, training and development, organizational structure, execution of the work, and partnership with all lines of business management (e.g. Construction, Remodel/Interior Projects, Service, Alarms, and others, as appropriate)
  • Managing, modifying, and overseeing all operations, management, team members, and processes within the region
  • Preparing and adhering to the operations budget; conducts periodic resource analysis with SVP of Operations
  • Monitoring and reporting on metrics involving people, training/development, productivity, revenue, and gross margin; effectively reporting out and communicating to the senior leadership team periodically
  • Oversees audits and work instruction improvement processes to ensure integrity and relevance
  • Owns safety for team. Ensures safety and risk assessment policy and procedure adherence and that training compliance is maintained by all construction employees
  • Assisting sales and estimating in developing, augmenting, and updating sales pricing program for the region
  • Proposing ways to leverage technology and process improvement to increase productivity and profitability; onboarding newer technology as appropriate
  • Traveling to other offices for team member support and coordination, as required
  • Performing other duties as assigned by executive management or SVP of Operations
  • Determine jobs to be billed and ensure daily/weekly billing for team
  • Confirm required payment terms on open jobs
  • Ensure timely review and sign off on reports
  • Track and ensure the profitability of projects/jobs
  • Oversight of change order management, as appropriate
  • Promote and track growth with goals discussed annually
  • Support and ensure team adherence to all company SOPs - job set Up, contracts, change orders, purchase orders, accounting processes, subcontractors, etc.
  • Ensure inventory control measures are in place for area of responsibility
  • Ensure multiple bids for material purchasing optimization, where appropriate
  • Ensure proper management and accountability for the use of subcontractors, to include review/approval all subcontractor invoices prior to payment
  • Ensure review of budget vs. actual job costing details and review findings with team for improvement opportunities
  • Maximize labor production and efficiency while maintaining quality standards
  • Overhead review - conduct semi-annual meetings with leadership
  • Maintain quality control in all aspects of operations
  • Ensure customer satisfaction and response to customer satisfaction survey feedback
  • Reduce turnover and increase retention within area of responsibility
  • Input and development of training requirements
  • Commitment to training at all levels for team members
  • Periodic reviews with team members; effectively communicating performance
  • Promote teamwork - maintain positive interactions within your team, local office, same department in other offices, accounting, etc.
  • Be an expert on every aspect of your business
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