REGIONAL OPERATIONS MANAGER - CUSTODIAL OPERATIONS

Compass Group•McDonough, GA

2d•Onsite

About The Position

Working as the Regional Operations Manager - Custodial Services, you will serve as the primary representative of SSC over a large K-12 education client. Your responsibilities encompass a wide array of critical functions sought at ensuring operational efficiency and client satisfaction. Duties also extend to personnel management, including hiring, training, development, succession planning, and mentoring of team.

Requirements

Bachelor’s Degree preferred or equivalent work experience
3-5 years of relevant management experience
Demonstrate outstanding communication, capable of successfully communicating with customers at every level of the organization.
Must possess a detailed knowledge of contract administration and office procedures
Exhibit a strong grasp of general business principles and practices, showing proficiency in areas such as financial management, planning, and operational optimization
High customer service and quality demeanor
Valid driver's license, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.

Responsibilities

Demonstrates good rapport and strategic alignment with our clients as well as a much larger role in administrative functions
Focuses on the needs and requirements of the client using service based solutions and standard processes.
Cultivate and champion strong client relationships, consistently seeking to maintain high levels of customer satisfaction that guarantee account retention and foster long-term partnerships.
Coach, lead, and mentor managers
Prepares and implements departmental goals and objectives
Supports analysis of department’s financial data and statistics
Performs other duties as assigned