Regional Operations Director

DaVita Kidney Care • Rockford, IL

3d • $130,000 - $185,000 • Onsite

About The Position

We are looking for a "leader of leaders" who will not only ensure operational excellence across 10 dialysis centers but will also contribute to divisional strategy and enterprise-wide initiatives. You will oversee about 200 teammates and provide oversight of operations with complete accountability for approximately $30-$50MM P&L. As a multi-site Operations Director (ROD), you'll provide strategic and tactical leadership, counsel, and direction to the field management of those assigned facilities to ensure safe, efficient, therapeutic and ethical patient care. Additionally, this position identifies and develops strategic growth opportunities, monitors division performance, and works closely with Divisional Vice President or SVP to develop competitive strategies in alignment with DaVita’s mission and values. Position has budget and P&L accountability. This position is a key member of DaVita’s field management team.

Requirements

• Leadership for a multi-site operational business
• Experience leading a unified team
• Experience identifying and committed to growth in your territory
• Bachelor's degree required, MBA preferred
• Available for moderate travel (25%-50% overnight)
• Philosophies that align with our core values
• Demonstrated understanding of what makes the businesses successful, and able to balance that with patient and teammate satisfaction
• A little bit of competitive spirit never hurts

Responsibilities

• Create a team powerhouse. You'll have approximately 10-12 direct reports you will inspire to join you in the quest to ensure quality and compliant patient care.
• Address top growth priorities, patient census and lead successful operational conversions on acquisitions.
• Develop and execute strategic operating plans and goals for assigned division facilities.
• Meet labor budget.
• Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions.
• Manage financial and revenue growth, operations, and labor management, contract management, and clinical outcomes within the assigned division facilities.
• Maintain awareness and knowledge of competition; proactively assess related SWOT (division strengths, weaknesses, opportunities, and threats).
• Lead a growing, socially responsible business that strives to be the role model for American Healthcare.
• Work directly with FAs in clinics to identify and address employee and patient concerns to drive towards Regional goals and standards

Benefits

• Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Family resources, EAP counseling sessions, Headspace®, backup child and elder care, maternity/paternity leave
• Professional development programs
• On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning

What This Job Offers

• Job Type: Full-time
• Career Level: Manager