Regional Operations Director
IVX Health•Schaumburg, IL
•Hybrid
About The Position
Join IVX Health as Healthcare Operations Leader in Chicago! Transform patient care across our infusion centers in Algonquin, Vernon Hills, Schaumurg, and Glenview! Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the North Chicago market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care.
Requirements
- Bachelor’s Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience).
- Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management.
- Experience managing a P&L and leading clinical and administrative teams.
- Proven ability to drive operational excellence while delivering exceptional patient experiences.
- Strong interpersonal, communication, and organizational skills.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
Responsibilities
- Lead Market Operations: Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience.
- Support P&L for your market, ensuring strong financial and operational performance
- Act as an escalation resource and problem-solver for operational and clinical challenges.
- Mentor and Develop Team: Recruit, mentor, and grow a team of center-level staff
- Oversee staffing, scheduling, and payroll, driving productivity and accountability
- Foster a collaborative, patient-centered culture focused on continuous improvement
- Drive Operational Excellence: Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers.
- Support the launch and operational success of new infusion centers.
- Grow Patient Volume: Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers.
- Build and maintain strong relationships with key referral sources and vendor partners.
- Stay Ahead of the Industry: Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance.
Benefits
- Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
- Flexible Savings Options – Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA).
- Supplemental Protection – Accident, critical illness, and hospital indemnity plans.
- Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.
- 401(k) Retirement Plan – Company match.
- Disability Coverage – Voluntary short-term and long-term disability plans.
- Fertility and Family Support – Resources and benefits for fertility care and family planning.
- Life and AD&D Insurance – Financial protection.
- Counseling and Wellness Support – Free resources for emotional, physical, and financial well-being.
- Education Assistance – Tuition reimbursement and certification support.
- Continuing Education – Access to a CEU library.
- Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off.
- Employee Referral Bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
