Regional Operations Director
About The Position
IVX Health is seeking a Regional Operations Director to lead operations across its infusion centers in the North Jersey market, including Clifton, Paramus, New Providence, Edgewater, and Bridgewater. The role is responsible for driving strong operational and financial performance, developing center-level teams, supporting growth, and ensuring patients receive compassionate, high-quality care. The Director oversees daily operations across multiple centers, supports the market P&L, and serves as an escalation resource for operational and clinical challenges. The role works with central teams and business development partners to improve processes, resolve barriers, support new center launches, and grow patient volume. It also monitors industry trends, regulatory changes, and innovations to enhance care and operational performance.
Requirements
- Bachelor’s degree in Business Management, Healthcare Administration, or a related field, or equivalent experience.
- At least 5 years of leadership experience in a healthcare setting.
- Experience managing a P&L and leading clinical and administrative teams.
- Ability to drive operational excellence while delivering exceptional patient experiences.
- Strong interpersonal, communication, and organizational skills.
- Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
Nice To Haves
- Experience with multi-site management.
Responsibilities
- Oversee daily operations across multiple infusion centers to ensure a seamless, exceptional patient experience.
- Support the market P&L and strong financial and operational performance.
- Act as an escalation resource and problem-solver for operational and clinical challenges.
- Recruit, mentor, and develop center-level staff.
- Oversee staffing, scheduling, and payroll to drive productivity and accountability.
- Foster a collaborative, patient-centered culture focused on continuous improvement.
- Partner with Finance, Marketing, Revenue Cycle, and Clinical Leadership to optimize processes and resolve operational barriers.
- Support the launch and operational success of new infusion centers.
- Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers.
- Build and maintain relationships with key referral sources and vendor partners.
- Monitor industry trends, regulatory changes, and innovations to enhance patient care and operational performance.
Benefits
- Eligible for commissions or bonus as a full-time regular employee.
- 401(k) retirement plan with company match.
- Medical, dental, and vision coverage.
- Prescription drug coverage and telemedicine services.
- Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and flexible spending options.
- Life, AD&D, and disability insurance.
- Accident, critical illness, and hospital indemnity coverage.
- Fertility and family planning support.
- Tuition reimbursement and certification assistance.
- Continuing education and professional development resources.
- Employee Assistance Program and wellness support.
- Paid time off.
- Volunteer time off and charitable giving match.
- Employee referral bonus program. Benefits may vary based on employment status and eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Director
