About The Position

FreedomCare is a healthcare company dedicated to revolutionizing the home care industry. We support patients by enabling them to choose a caregiver for in-home care. Our mission extends across the U.S. We are seeking a Regional Nurse Manager of Clinical Operations for our Albany Team. This is a hybrid role based out of our Albany, NY office. The Regional Nurse Manager is responsible for providing professional nursing care and overseeing all clinical operations for their assigned region and license. This leadership role involves supervising, training, and developing nursing staff, managing patient care delivery, ensuring regulatory compliance, and participating in Department of Health surveys. The role may also involve direct patient care and instructing Personal Care Aides (PCAs) in the agency’s training program when operationally necessary.

Requirements

  • NYS Licensed and currently registered as a Registered Professional Nurse.
  • Graduate of an approved school of nursing and holds a Diploma, Associate or Baccalaureate Degree.
  • Minimum of one (1) year of home care nursing experience.
  • RN education or staff training experience preferred.
  • Prior supervisory, management, or regional oversight experience strongly preferred.
  • Strong clinical knowledge, nursing judgment, and leadership skills.
  • Demonstrates knowledge of NYSDOH regulations governing Licensed Home Care Services Agencies.
  • Demonstrated ability to supervise, train, and evaluate nursing and paraprofessional staff.
  • Excellent communication and interpersonal skills with the ability to provide clear direction and resolve issues.
  • 2+ years of Home Care Nursing experience demonstrating comprehensive understanding of homecare complexities and challenges.
  • Master's degree in nursing or related field preferred, showcasing advanced knowledge in healthcare management and leadership.
  • Current license to practice as a Registered Professional Nurse in New York State, ensuring compliance with regulatory requirements and standards.
  • Previous experience in a Leadership role with a strong preference for previous DPS experience with strong ability to lead and manage a team effectively.
  • Strong assessment, clinical and documentation skills, essential for ensuring high-quality patient care and regulatory compliance.
  • Effective communication skills (written and verbal), facilitating effective collaboration with teams, patients and families.
  • Strong attention to detail, ensuring accuracy in documentation and adherence to protocols.
  • Highly organized, capable of managing multiple tasks and priorities efficiently.
  • Motivated self-starter and creative problem-solver, comfortable navigating and resolving challenges in a fast-paced, dynamic environment.
  • Proficient utilizing technology and systems to enhance operational efficiency and effectiveness in healthcare delivery.

Nice To Haves

  • RN education or staff training experience preferred.
  • Prior supervisory, management, or regional oversight experience strongly preferred.
  • Master's degree in nursing or related field preferred, showcasing advanced knowledge in healthcare management and leadership.
  • Previous experience in a Leadership role with a strong preference for previous DPS experience with strong ability to lead and manage a team effectively.

Responsibilities

  • Oversees all clinical operations for the assigned region, ensuring compliance with NYSDOH regulations, agency policy, and nursing standards.
  • Provides clinical leadership and direction to nursing staff within the region.
  • Ensures consistent implementation of Plans of Care and adherence to physician orders.
  • Serves as the primary clinical contact for the region regarding operational, compliance, and quality matters.
  • Participates in and supports NYSDOH surveys, audits, and site visits, including preparation, on-site coordination, and follow-up.
  • Provides care and services according to the scope and standards of Nursing Practice and adheres to the Code of Ethics for Nurses.
  • Respects client and employee rights and privacy; ensures the security of protected information; practices ethically and in compliance with agency programs.
  • Follows agency infection control policies.
  • Assesses and reassesses client needs and responses to care, treatment, and education.
  • Develops, implements, evaluates, and revises Plans of Care, including nursing and aide care plans, and ensures appropriate care delivery.
  • Completes all clinical documentation accurately, timely, and in accordance with agency policy and regulatory requirements.
  • Coordinates patient care through communication with physicians, case managers, supervisors, interdisciplinary team members, vendors, and community resources.
  • Supervises, mentors, and trains new and current nursing staff, including orientation, field supervision, competency validation, and ongoing performance feedback.
  • Conducts or oversees nursing supervisory visits as required.
  • Provides patient and caregiver education based on assessed learning needs.
  • Interprets and reinforces agency philosophy, policies, and objectives to staff, patients, and families.
  • Performs other job-related duties as assigned by the Administrator.
  • Delivers PCA classroom and practical training as needed, including core PCA skills and Alternative Competency Demonstration (ACD).
  • Utilizes appropriate teaching methods and technologies to support adult learning.
  • Demonstrates practical skills related to home care services and PCA scope of practice.
  • Evaluates trainee performance and provides constructive feedback.
  • Ensures all training activities comply with NYSDOH and other applicable regulatory requirements.
  • Maintains required training documentation, reports, and student records.

Benefits

  • Competitive compensation
  • Medical benefits
  • Retirement plans
  • Wellness programs
  • Fun company events
  • Ongoing learning opportunities
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