Regional Member Advisor

TRUE Community Credit Union • Westland, MI

5d • Hybrid

About The Position

TRUE Community Credit Union is looking for a part-time Regional Member Advisor to support its East Region branch locations. This role involves helping members navigate financial decisions, celebrate milestones, and find solutions that support their goals. Every interaction is an opportunity to build trust and create a positive experience.

Requirements

• High school diploma or GED required
• Strong communication and relationship-building skills
• Ability to multitask in a fast-paced environment
• Comfort using technology and learning new systems

Nice To Haves

• One year of banking, retail, cash handling, customer service, sales, or related experience preferred

Responsibilities

• Deliver exceptional customer service to members
• Process transactions accurately and efficiently
• Open and maintain deposit accounts
• Assist members with consumer loan applications
• Recommend products and services that support members' financial goals
• Educate members about fraud prevention and account security
• Build lasting relationships while navigating multiple systems and processes

Benefits

• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• 12 paid holidays
• 401(k) with company match
• Pension plan
• Gym membership reimbursement
• Tuition reimbursement
• Growth and development opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED