Regional Medical Director

Community Health Center of Snohomish County (CHC)•Everett, WA

1d•$200,813 - $300,197•Hybrid

About The Position

The Regional Medical Director (RMD) is a hybrid role operating as both a clinical provider (0.50 FTE) and clinical leader (0.5 FTE) providing clinical and operational leadership in their respective region. The RMD, in accordance with guidance from the Chief Medical Officer, has primary responsibility for providing management, supervision, support, and development of designated staff, including, but not limited to, clinical directors, and is accountable for their day-to-day performance as clinical and operational leaders and dyad partners with clinic practice managers to ensure the highest degree of quality care, patient and provider satisfaction, and operational excellence. The RMD operates at the operational/tactical level collaboratively with other clinical and operations leaders and is responsible for supporting provider interviewing/hiring/assignment, leader, and provider development, IT/EMR enablement, and clinical quality and operational process improvement initiatives.

Requirements

Reads, speaks, understands, and writes proficiently in English.
Effectively communicates orally and in writing.
Represents the organization in a professional and effective manner to the community.
Works independently and is self-directed.
Supports, motivates, and sustains a team-oriented culture.
Sets a good example and foster a culture of respectful communication and team growth.
Provides operational and project management leadership across the organization.
Articulates organizational vision and implements organizational strategic initiatives.
Demonstrates excellent financial skills in budgeting and handling revenues and expenses.
Exercises sound judgment, tact and diplomacy.
Evaluates and effectively addresses highly complex issues and problems.
Delegates work sets expectations and monitors activities of subordinate staff appropriately.
Applies skills in employee relations: recruiting, onboarding, coaching, terminations, etc.
Demonstrates leadership and basic management skills.
Knowledge of medical terminology.
Proficiency in the use of Microsoft Office applications; Word, Excel and Outlook.
Doctor of Medicine (MD)/Doctor of Osteopathy (DO) from an accredited School of Medicine or Osteopathy or Physician Assistant (PA)/Registered Nurse Practitioner with a master’s degree or post Master’s Certificate as an Advanced Registered Nurse Practitioner (ARNP).
Completion of an accredited residency program in area of practice (e.g., family medicine, internal medicine, or pediatrics).
Experience as a practicing clinician (5 years).
Clinical supervisory/management experience as a medical director, clinic director, or equivalent (2 years).
Experience working in a primary care, multi-site, multi-provider medical practice.
Physician license (MD/DO) with the State of Washington or Physician Assistant (PA)/Advanced Registered Nurse Practitioner (ARNP) license with prescriptive privileges with the State of Washington.
Board eligible/Board certified by the American Board of Medical Specialties (ABMS) or American Osteopathic Association (AOA) in Family Practice, Internal Medicine or Pediatrics. Board certification - must be obtained within one year from date of hire or Physician Assistant certification by the National Commission on Certification or Physician Assistants (NCCPA)/ Advanced Registered Practitioner certification by the American Nurses Credentialing Center (ANCC) or American Academy of Nurse Practitioners (AANP).
DEA controlled substances registration.
Hospital privileges (if applicable for job) - must be obtained within 60 days of employment.
Basic Life Support for Healthcare Providers (CPR/AED) certification.
Successful completion of CHC’s credentialing/privileging review upon hire and recredentialing as appropriate.
Verified immunity to measles, mumps, rubella (MMR), and varicella (chickenpox). Immunity may be demonstrated through vaccination records or titer results.

Nice To Haves

Bilingual skills.
Education and training in specialized care such as family practice, internal medicine, pediatrics, obstetrics and prenatal.
Formal education and training in leadership and management.
Familiarity with federally qualified health centers or FQHC “look alike” or other similar healthcare settings.
Experience working in a not-for-profit healthcare organization.
Experience working in healthcare delivery to low income, multi-ethnic populations.
Experience leading process improvement, quality improvement/assurance, and/or CQI initiatives in a primary care clinical setting.
Leadership certification/accreditation such as American College of Healthcare Executives (ACHE), Certified Physician Executive (CPE), Certified Administrator in Physician Practice Management (CAPPM), American Academy of Medical Management, Certified Medical Practice Executive (CMPE), American College of Medical Practice Executives, or equivalent.
Membership in Medical Group Management Association (MGMA), American Medical Group Association (AMGA) or other relevant professional organizations.
Board certified or eligible in Addiction Medicine.

Responsibilities

Providing management, supervision, support, and development of designated staff, including clinical directors.
Ensuring the highest degree of quality care, patient and provider satisfaction, and operational excellence.
Supporting provider interviewing, hiring, and assignment.
Facilitating leader and provider development.
Overseeing IT/EMR enablement.
Leading clinical quality and operational process improvement initiatives.
Directing the clinical and programmatic components of the CHC medical division.
Collaborating with the leadership team to develop and implement annual operation plans for each clinic.
Overseeing all functions related to clinical services, including providing, monitoring, and maintaining the highest degree of quality clinical care, patient/provider experience, and operational excellence.
Managing clinical leader and provider performance issues and professional development within their designated region.
Supporting and providing oversight of continuing education and training programs.
Participating in Quality Improvement and Utilization Management programs and activities.
Serving as mentor and coach to the EHR Champions across all sites.
Ensuring providers are regularly trained in the most efficient ways of using the EHR.
Partnering with the Chief Information Officer on IT/EMR-related enablement/improvement efforts.
Assuring achievement of business and strategic goals, objectives, and initiatives of the Organization.
Reviewing, analyzing, and evaluating financial and statistical information and productivity reports with clinic directors.
Working with Executive Leadership and Medical Leadership to develop clinic budgets.
Performing all duties and responsibilities contained in the job description for a Physician, PA, or ARNP, according to applicable credentials and privileging.