Regional Medicaid Specialist

Journey Skilled Nursing•Frederick, MD

About The Position

At Journey, the Regional Medicaid Specialist supports the organization’s mission by providing accurate, timely, and compassionate financial processing and communication. The role manages billing processes across assigned facilities, ensuring accuracy, compliance, and efficiency. It works closely with facility leadership, families, payors, and internal teams to collect, process, and clearly communicate billing information. The listed wage is $50,000–$60,000.

Requirements

  • Strong attention to detail and the ability to work accurately with numerical data.
  • Excellent communication and customer service skills.
  • Ability to work independently, manage multiple deadlines, and handle sensitive information professionally.
  • Comfort using billing software, spreadsheets, and electronic documentation systems.

Nice To Haves

  • Previous billing or accounting experience.
  • Healthcare or long-term care billing experience.

Responsibilities

  • Process, review, and submit billing for assigned facilities accurately and on schedule.
  • Monitor account balances, reimbursements, adjustments, and payment posting.
  • Respond to billing inquiries from families, residents, payors, and facility staff, including questions about statements and account status.
  • Collaborate with facility teams to ensure required documentation is complete and accurate.
  • Troubleshoot billing discrepancies and resolve issues in a timely and professional manner.
  • Maintain compliance with state, federal, and organizational regulations and policies.
  • Support month-end close processes as needed.

Benefits

  • Opportunities for growth and advancement within a rapidly expanding organization.
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