Medicaid Enrollment Specialist

REDISCOVER•Lee's Summit, MO

6d•Onsite

About The Position

ReDiscover is seeking a Medicaid Enrollment Specialist for its Adult Family & Services Program in Lee's Summit, Missouri. The role supports clients in the CPRC program, a case-management-focused service that helps people live independently in the community through multidisciplinary services such as medication management, therapy, wellness support, employment services, and transportation support. The specialist maintains a diverse client caseload, facilitates Medicaid applications, helps clients overcome barriers to services, and coordinates with clients, families, and internal teams. The position is full-time, Monday through Friday, from 8:00 a.m. to 4:30 p.m., and includes travel of up to 60%.

Requirements

High school diploma or GED is listed as the education level; the position requirements also specify a four-year degree or four years of equivalent experience in lieu of a degree.
Availability to work 40 hours per week, Monday through Friday, 8:00 a.m. to 4:30 p.m.
Valid automobile driver’s license, appropriate automobile insurance, and a safe, reliable, registered automobile available for use during work hours.
Excellent customer service skills with a recovery focus.
Strong written, oral, and interpersonal communication skills.
Intermediate computer skills, including typing/keyboarding and Microsoft Word and Excel.

Nice To Haves

At least two years of direct-service clinical experience in a mental health setting.
Knowledge of community resources and health and social service systems in the Kansas City metropolitan area, and ability to establish working relationships with community partners.
Previous experience helping individuals with Medicaid.

Responsibilities

Maintain and interact with a caseload of clients with diverse characteristics, in person or by phone.
Facilitate each client’s Medicaid application and assist clients and families with applications and related documentation.
Investigate potential resources and help clients access services and make community connections.
Help remove barriers to participation in community and social service programs, and refer clients to educational or employment programs.
Collect and maintain client information and document interactions in the designated electronic medical record.
Communicate and collaborate with the multidisciplinary team to support client wellness and coordinate care.
Verify insurance coverage and eligibility for behavioral health services.
Educate clients about Medicaid benefits, requirements, and processes.
Collaborate with clinical and administrative staff to support access to services.
Serve as a resource to staff and clients regarding Medicaid and other coverage options.