Regional Manager - Cleveland

MMT Ambulance • Cleveland, OH

2d

About The Position

MMT Ambulance is seeking a strategic Regional Manager to oversee EMS operations across multiple markets, with a focus on inter-facility transport. This leadership role supports organizational goals and regulatory compliance while improving patient outcomes and developing strong teams. The Regional Manager will work with healthcare systems, facilities, referral sources, regulatory agencies, and internal stakeholders to strengthen partnerships and ensure service excellence. MMT describes its operations as supported by AI-powered technology, state-of-the-art dispatch centers, and a growing fleet of more than 500 vehicles and workforce of more than 3,200 providers.

Requirements

• At least 7 years of progressive EMS leadership experience, including multi-site or regional oversight.
• Strong strategic thinking, communication, and stakeholder engagement skills.
• Deep understanding of EMS protocols, compliance standards, and healthcare partnerships.
• Certified EMT or Paramedic license specific to the state; NREMT certification required.
• Valid driver's license with a clean driving record.

Responsibilities

• Provide strategic oversight of EMS operations across multiple regions, ensuring alignment with organizational goals and regulatory standards.
• Lead, mentor, and develop Operations Managers and field leaders to promote accountability and continuous improvement.
• Grow business by expanding relationships with existing customers, identifying new opportunities, expanding service lines, and cultivating relationships with healthcare systems, facilities, and referral sources.
• Analyze regional performance metrics and implement data-driven strategies to improve service delivery, efficiency, and patient care.
• Collaborate with healthcare systems, regulatory agencies, and internal stakeholders to strengthen partnerships and ensure compliance.
• Connect with customers and conduct regular partnership reviews to track KPIs, identify improvement opportunities, and gather feedback.
• Drive workforce planning, talent development, and succession strategies across the region.
• Manage budgets, resource allocation, and operational risk to support financial sustainability and service excellence.
• Champion quality assurance initiatives and lead the regional response to audits, inspections, and incident reviews.

Benefits

• Competitive compensation and management incentive plan.
• Great benefits.
• Free continuing education.
• Collaborative, supportive environment with opportunities for growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed