Regional Manager, Central

Tailored Brands•Dublin, CA

12h

About The Position

The Regional Manager (RM) is accountable for the overall performance of multiple store locations and businesses, including Retail, Rental, Custom, and Tailoring. The role partners with Store Managers to build high-performing teams and requires strategic planning, strong results, and an inclusive culture focused on a Legendary customer experience. The Regional Manager reports directly to the Zone Vice President of Stores and must reside in the Greater Denver Area close to a major airport. Travel is required. The position focuses on leadership, performance, workplace, operational excellence, and customer experience. The Regional Manager guides store teams, drives regional financial and operational results, develops talent, maintains store standards, and uses customer and business data to identify opportunities and improve performance.

Requirements

At least 5 years of experience successfully leading, managing, and developing retail teams, or equivalent experience.
Strong decision-making and problem-solving skills.
Strong quantitative and analytical skills, including a deep understanding of site analytics, sales, and financial data.
Creative, business-savvy approach and good judgment.
Self-motivated, results-oriented, strategic thinker.
Strong organizational and leadership skills, with the ability to multitask in a fast-paced, dynamic environment.
Excellent written and verbal communication skills and the ability to listen actively and communicate effectively with internal and external stakeholders at all levels.
Strong interpersonal skills and the ability to engage others positively one-on-one and in groups at different levels.
Ability to prioritize duties, work under time constraints, handle multiple tasks, work independently, and adapt to changing priorities and assignments.
Proven ability to develop staff into high-performing individuals and teams through training and development.
Experience building strong, committed teams, demonstrated through employee retention and engagement.
Proficiency with technology systems, applications, Microsoft Office, and video conferencing.
Must reside in the Greater Denver Area close to a major airport.
Ability to travel.

Nice To Haves

Bachelor's degree preferred, or equivalent experience.

Responsibilities

Set clear expectations for store leadership and hold teams accountable for results.
Model company values, coach actively, communicate priorities, and keep regional teams aligned with company expectations.
Provide strategic oversight and guide teams in identifying and implementing changes that improve productivity.
Partner with and influence internal and external stakeholders.
Achieve regional business plans, including sales, profitability, and other financial measurements.
Analyze key metrics, ensure goals are met, and train Store Managers to use reporting to evaluate performance.
Develop and implement regional strategies to maximize sales and deliver consistent performance across stores.
Evaluate store schedules for initiative execution, task completion, adequate coverage, and customer service.
Present fact-based opportunities and recommend solutions or needed support.
Manage store and regional budgets effectively.
Use market demographics, real estate and traffic trends, and competitive research to inform business decisions.
Lead local marketing events and business outreach opportunities.
Identify underperforming stores and develop plans to address performance.
Conduct efficient store visits to assess customer readiness, operational expectations, and inclusion.
Prioritize work schedules and store visits according to store performance.
Ensure Store Managers effectively use tools to maintain operationally sound stores.
Stay informed about corporate communications, directives, initiatives, and policies and procedures.
Implement in-store programs and best practices to improve sales, service, and operational efficiency.
Create an engaged, inclusive workplace where contributions are valued.
Make employment decisions or recommendations that support high-performing and diverse store teams.
Promote learning and development, leveraging training tools to onboard employees and develop high-potential talent.
Build a pipeline of internal and external talent through recruitment and succession planning.
Ensure stores are trained on the company service model and deliver a Legendary customer experience.
Lead teams to exceed customer expectations and achieve a high Net Promoter Score (NPS).
Use customer feedback to take appropriate action and prevent or resolve customer concerns.
Evaluate visual presentation and execution of marketing initiatives against brand standards and company direction.