Regional Manager, LA Metropolitan

POP MART•La Habra, CA

10d•$180,000 - $210,000•Hybrid

About The Position

POP MART is a leading global pop culture and entertainment company founded in 2010. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services, and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS, TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono, and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms, bringing joy to consumers around the world. This role is in the Retail department and is located in Culver City, California.

Requirements

10+ years of progressive multi-unit retail leadership experience, including at least 5 years operating at a strategic regional, multi-market, or comparable leadership level.
Demonstrated experience owning or influencing regional P&L, budgets, profitability, and financial performance across a multi-unit retail organization.
Proven ability to translate corporate strategy into actionable regional plans and hold multi-unit leaders accountable for execution.
Experience leading, coaching, and developing District Managers, Area Managers, or comparable multi-unit leaders.
Strong track record of building succession plans and leadership pipelines across multiple markets.
Demonstrated ability to influence senior and executive stakeholders across multiple business functions.
Strong strategic thinking, business planning, and analytical capabilities.
Executive-level written, verbal, and presentation skills.
Strong financial acumen with the ability to translate data into business decisions and strategic priorities.
Ability to operate independently and make sound decisions in a fast-paced, rapidly scaling organization.
Ability and willingness to travel approximately 80% throughout the region.
Must be able to travel extensively (approximately 50-80%), including frequent air travel and multi-day market visits outside of the home market.
Must be able to stand, walk, and move through retail environments for extended periods during store and market visits.
Must be able to remain in a stationary position (e.g., seated or at a desk) for extended periods while operating a computer or other office equipment.
Must be able to occasionally lift or move items weighing up to 25 pounds.

Nice To Haves

Experience leading a large and geographically dispersed retail region within a high-growth, specialty retail, lifestyle, fashion, entertainment, or consumer brand.
Experience supporting significant retail expansion, including new market entry and new store openings.
Experience partnering closely with Real Estate, Construction, Visual Merchandising, Marketing, HR, Finance, and Retail Operations.
Experience operating within a global or international organization and partnering across multiple regions or cultures.
Demonstrated success building scalable processes and leadership structures during periods of rapid organizational growth.

Responsibilities

Define the strategic roadmap for the Central region, translating corporate priorities into multi-year regional growth and operating plans.
Analyze market, competitive, financial, and operational data to identify opportunities for expansion, operating model improvements, and retail format innovation.
Establish regional priorities and resource allocation, ensuring District and Area Managers remain focused on initiatives with the greatest business impact.
Present regional strategy, business performance, risks, opportunities, and forward-looking plans to executive leadership.
Maintain accountability for consistent execution of company standards while adapting regional strategies to local market needs.
Serve as the region's senior point of contact for HR, Learning & Development, Retail Operations, Marketing, Visual Merchandising, Real Estate, Construction, Finance, and IT.
Partner with cross-functional leaders to shape and prioritize pilots, program rollouts, new store initiatives, and special projects before they reach the field.
Bring field and market insights into corporate planning discussions to influence program design and business priorities.
Represent the region in leadership discussions, providing recommendations regarding program effectiveness, scalability, and return on investment.
Identify and escalate business risks, resource needs, and strategic trade-offs to appropriate stakeholders.
Own the region's leadership pipeline strategy, identifying and developing high-potential multi-unit leaders for future senior leadership opportunities.
Establish a high standard for people leadership across the region while empowering District and Area Managers to own day-to-day team performance.
Lead succession planning and long-term workforce strategy for multi-unit leadership positions.
Coach District and Area Managers on leadership judgment, strategic decision-making, talent development, and business ownership.
Build a strong culture of accountability, collaboration, development, and high performance across the region.
Own regional P&L strategy and partner with Finance to establish budget priorities, financial targets, and profitability goals.
Analyze financial and operational trends to identify business opportunities and translate insights into strategic action plans.
Guide District and Area Managers on financial strategy, unit economics, labor productivity, and overall business performance.
Hold multi-unit leaders accountable for achieving financial and operational goals while identifying opportunities to improve profitability and efficiency.
Maintain a strong field presence, with approximately 80% travel, to assess business performance, build relationships, and remain connected to market realities.
Conduct market and store visits to identify trends, opportunities, and operational challenges that can inform regional and corporate strategy.
Partner closely with field leadership while maintaining focus on strategic oversight rather than direct management of daily store operations.
Provide executive leadership with clear visibility into market conditions, business risks, and emerging opportunities.