Regional Manager - Self Storage - Nashville, TN - Remote w/Travel

Absolute Storage ManagementNashville, TN
$60,000Hybrid

About The Position

Absolute Storage Management, Inc is seeking a Regional Manager to oversee the Nashville, TN market. This role requires a minimum of 3 years of supervisory experience in the storage industry and involves significant travel (up to 60%) to surrounding states such as MO, IL, and OH for monthly property visits, owner meetings, team meetings, and industry events. The Regional Manager acts as the primary representative for a set of properties and their managers, ensuring they meet budget and sales goals, comply with marketing campaigns, and are properly staffed and maintained. This position is also responsible for the training, development, staffing, retention, and morale of the property teams within their region.

Requirements

  • At least 3+ years of supervisory experience in the storage industry.
  • Ability to travel by car/plane up to 60 percent, including to MO, IL, and OH.
  • Valid driver’s license.
  • Reliable transportation.

Nice To Haves

  • Candidates living in Nashville, TN or surrounding area.

Responsibilities

  • Ensures property coverage by completing a property schedule and working with the team on coverage and staffing, as needed.
  • Collaborates with the Training team to ensure all team members are trained and developed according to company standards.
  • Consistently works with the property team members to develop them and facilitate their growth within the company.
  • Collaborates with the HR team on any performance-related issues as defined in the Absolute Storage Management company policies and guidelines.
  • Provides performance reviews annually, ensuring completion of a timely submission with reviews and feedback.
  • Guides, assists, and supports the property team in their day-to-day questions, concerns, and any property-related issues.
  • Sets high expectations for excellent customer service and holds their team accountable.
  • Leads weekly team meetings to ensure the property teams are being provided updates on company policies, procedures, and training. Utilizes this time to develop the team and incorporate team member growth, development, and team building.
  • Consistently applies and ensures that Absolute Storage Management policies and procedures are followed.
  • Ensures that the team members are working within the core values of the company.
  • Consistently leads the team within the We Care culture.
  • Visits each assigned property within their region at least once monthly. This visit will be onsite and in-person and may require travel by plane/car.
  • Conducts a property audit and completion of a property visit checklist.
  • Provides training, development, and relationship building with the property team members.
  • Reviews all property-level reports with the onsite team member, reviewing that current revenue and budget are being met.
  • Audits the property financials, cash drawer, and petty cash.
  • Inspects properties to ensure the highest standards are maintained; evaluates maintenance, grounds, and housekeeping operations.
  • Completes the property maintenance checklist, and ensures completion of the maintenance projects.
  • Ensures that cleanliness standards are met in the office, restrooms, grounds, and vacant units are cleaned on a timely basis by property team.
  • Reviews property maintenance and Cap-X projects to view status, and reports results back to property owner and Absolute Storage Management operational leadership.
  • Performs additional property visits virtually throughout the month.
  • Maintains continued contact including email, phone, and through Teams.
  • Works with Absolute Storage Management leadership and property owners to ensure preparation of annual operating and capital budgets.
  • Monitors and makes recommendations on budget performance and prepares monthly summary reports to property owners.
  • Ensures that the properties are operating within prescribed budgets regarding expenses and revenue and recommends improvements when/where needed.
  • Communicates operating results by submitting accurate and timely reports and furnishing financial information as requested.
  • Regularly meets with property owners to provide updates on the status of their asset – this may include both onsite and virtual meetings, as directed by the property owner.
  • Builds solid, positive, and professional working relationships with the property owners.
  • Works with the property owner to discuss property needs, additional expenses, or lead property improvements, as directed by the property owner.

Benefits

  • Semi-annual performance bonuses
  • Discretionary End of Year Performance Bonus
  • Cell phone reimbursement
  • Office internet reimbursement
  • Mileage reimbursement
  • Education reimbursement
  • 401(k) with 4.5% company match, immediately vested
  • Health/Dental/Vision/Life Insurance
  • Paid time off
  • Company holidays
  • Discount on storage units and retail items
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