Regional Manager - Ohio and Indiana

National Church Residences•Remote - IN, IN

About The Position

The Regional Manager provides senior-level leadership for a portfolio of 18 or more affordable housing communities in Ohio and Indiana, leading 8–12 or more direct reports, including Property Managers. The position is accountable for regulatory compliance, financial performance, property conditions, staffing, occupancy, resident relations, and overall operational results. The successful candidate must reside in Ohio or Indiana and make frequent site visits; travel is at least 50% and may increase according to business needs, inspections, audits, staffing, property conditions, emergencies, and other operational requirements. The Regional Manager oversees LIHTC, HUD, REAC, MOR, INSPIRE, Fair Housing, state agency, and other affordable housing compliance requirements. The role leads preparation for and follow-up on pre-audits, quarterly and internal audits, REAC inspections, MORs, INSPIRE reviews, and state agency reviews. It also manages annual operating and capital budgets, budget-to-actual performance, expense management, and NOI; oversees property operations, occupancy, leasing, revenue, physical conditions, staffing, and resident relations; and recruits, supervises, coaches, develops, and holds Property Managers accountable. This is a high-accountability portfolio leadership role requiring independent oversight of a complex, geographically dispersed portfolio with minimal supervision. The Regional Manager is expected to identify risks and issues proactively, develop corrective action plans, set deadlines, follow up, and ensure deficiencies are resolved. Properties and files must remain organized, accurate, complete, and audit-ready. The position requires strong documentation, analytical, financial, communication, and problem-solving skills, as well as proficiency with property management and internal systems. A bachelor’s degree in a related field is preferred; equivalent education and extensive relevant experience may be considered.

Requirements

Minimum of seven years of progressive property management experience, including significant affordable housing and/or multifamily housing operations experience.
Experience managing a multi-property portfolio, including 18 or more properties or a comparably complex portfolio.
Experience supervising multiple Property Managers and/or other supervisory personnel, with approximately 8–12 or more direct reports.
Experience with LIHTC and HUD property management.
Experience preparing for and/or participating in REAC and MOR reviews, state agency and regulatory reviews, pre-audits, and internal or quarterly audits.
Experience preparing and managing annual operating and capital budgets, analyzing financial performance, and managing budget variances.
Experience conducting property inspections and frequent site visits, developing corrective actions, and following through on resolution.
Experience with affordable housing compliance, documentation, resident relations, conflict resolution, staff development, and performance management.
Must reside in Ohio or Indiana and be able to meet the position’s minimum 50% travel requirement.
Strong understanding of affordable housing regulations and demonstrated compliance leadership and audit-readiness capabilities.
Strong financial, analytical, organizational, written and verbal communication, documentation, and problem-solving skills.
Ability to independently manage multiple properties, competing priorities, audits, deadlines, staffing needs, and operational requirements while holding others accountable.
Proficiency with Yardi, RightSource, RentCafe, UKG, Orion, INSPIRE, Microsoft Office/Excel, and other property management and internal business systems.

Nice To Haves

Bachelor’s degree in business administration, Property Management, Housing, Real Estate, or a related field; equivalent education and extensive relevant experience may be considered.
Certified Property Manager (CPM) designation or candidate status.
LIHTC certification.
HUD certification or substantial HUD portfolio experience.
Experience managing senior, family, supportive housing, or other affordable housing communities.
Experience working with state housing agencies and/or project-based voucher programs.
Experience with Yardi, RightSource, RentCafe, UKG, Orion, INSPIRE, and similar platforms.

Responsibilities

Oversee operations and performance for a portfolio of 18 or more affordable housing communities.
Lead compliance with LIHTC, HUD, REAC, MOR, INSPIRE, Fair Housing, state agency, and other regulatory requirements.
Prepare properties for and follow up on pre-audits, quarterly and internal audits, REAC inspections, MORs, INSPIRE reviews, and state agency reviews.
Manage annual operating and capital budgets, budget-to-actual performance, expense management, financial analysis, and NOI.
Oversee occupancy, leasing, revenue management, resident relations, property conditions, staffing, and overall property performance.
Recruit, supervise, coach, develop, and hold Property Managers and other direct reports accountable for results.
Conduct frequent property inspections and site visits; travel at least 50% as required.
Maintain accurate, complete, organized, and audit-ready property files and documentation.
Identify operational, compliance, financial, staffing, and resident issues; develop corrective action plans, establish deadlines, follow up, and ensure deficiencies are resolved.
Use property management and internal business systems to manage portfolio operations.
Communicate with executives, Property Managers, site staff, residents, regulatory agencies, vendors, and internal departments.

Benefits

Medical and prescription coverage with three plan options and a nationwide provider network.
Healthcare Flexible Spending Account or employer-funded Health Savings Account.
Fertility and family-building support, weight management, and chronic condition support.
Paid parental leave at 100% for four weeks.
Dental and vision coverage with nationwide providers.
Company-provided life and accidental death and dismemberment insurance and disability coverage.
Voluntary life and accidental death and dismemberment insurance, accident insurance, hospital indemnity, critical illness coverage, and pet coverage.
Dependent care Flexible Spending Account with company match, and transportation and parking Flexible Spending Accounts.
Enhanced Employee Assistance Program with mental health and work-life support, tobacco cessation, and well-being rewards and reimbursements of up to $1,000 per year.
Retirement program with immediate company funding starting at 3% and increasing up to 5%, plus an additional company match up to 5% when the employee contributes.
Tuition expense reimbursement.
Paid time off and nine paid holidays.